At a Glance
- Tasks: Ensure safety and security in a court environment while providing excellent customer service.
- Company: Join OCS, a leading facilities management company with a commitment to community and values.
- Benefits: Fixed hours, overtime opportunities, attendance allowance, and funded training.
- Other info: Inclusive workplace that values diversity and offers clear pathways for career progression.
- Why this job: Make a real difference in people's lives while developing your career in a supportive team.
- Qualifications: SIA Licence, strong communication skills, and a detail-focused approach required.
The predicted salary is between 30000 - 40000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Days of Working: This position will be based at Manchester County & Family Court, working Monday - Friday 1030 till 2000pm. As a Court & Tribunal Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment within a designated court or tribunal building. You will be responsible for overseeing access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are supported in a professional and respectful manner. This is a site-based role, where you will work closely with colleagues and the wider court service to deliver a consistently high standard of security and customer service.
As part of your role, your key responsibilities will include, but are not limited to:
- Provide a professional, welcoming and customer‑focused service to all court users
- Control access to the building, ensuring security procedures are followed at all times
- Operate security equipment including CCTV, x‑ray machines and handheld metal detectors
- Conduct searches in line with site procedures
- Monitor public and restricted areas, maintaining regular communication with control points
- Respond promptly and effectively to alarms, incidents and security concerns
- Accurately record and report all incidents and activities
- Support the safe and secure movement of people within the building
- Maintain high standards of professionalism and compliance at all times
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A valid SIA Licence and relevant security experience
- Strong communication and customer service skills
- A professional, reliable and detail‑focused approach
- Good understanding of security procedures and health & safety practices
- Ability to remain calm and respond effectively in challenging situations
Desirable:
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and screening equipment
Why join OCS?
- Guaranteed fixed hours per week with additional earning potential through overtime at enhanced rates
- £1 per hour Attendance Allowance on contracted hours (subject to criteria)
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
- Access to the Hapi app for discounts, rewards and wellbeing resources
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer in Manchester employer: OCS Group
OCS UK & Ireland is an exceptional employer, offering a supportive work culture that prioritises professional development and career progression for its employees. With guaranteed fixed hours, competitive pay, and access to funded training opportunities, you will thrive in a role that not only values your contributions but also empowers you to grow within the Courts & Tribunals Service in Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Officer in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out OCS's values like Trust and Respect. This will help you connect with the interviewers and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! As a Court & Tribunal Security Officer, you'll need to be calm and professional. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples where you've handled security situations or provided excellent customer service. This will make your answers stand out during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities at OCS.
We think you need these skills to ace Court & Tribunal Security Officer in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Court & Tribunal Security Officer role. Highlight your relevant experience, especially in security and customer service, to show us you’re the right fit for our team.
Showcase Your Skills:Don’t forget to emphasise your strong communication skills and ability to handle challenging situations. We want to see how you can maintain professionalism while providing a welcoming environment for court users.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us and allows you to explore more about our company and values!
How to prepare for a job interview at OCS Group
✨Know Your Security Procedures
Familiarise yourself with the specific security protocols relevant to court environments. Understanding access control, incident response, and the operation of security equipment like CCTV will show that you're prepared and serious about the role.
✨Demonstrate Customer Service Skills
As a Court & Tribunal Security Officer, you'll be interacting with various individuals. Prepare examples of how you've provided excellent customer service in past roles. Highlight your ability to remain calm and professional, especially in challenging situations.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you’ve successfully communicated in previous jobs, particularly in high-pressure environments. Practice clear and concise responses to potential interview questions.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly for your interview to reflect the professionalism expected in a court setting. Also, plan to arrive early to demonstrate your reliability and respect for the interviewer's time.
