At a Glance
- Tasks: Ensure safety and security while providing exceptional customer service in courts.
- Company: Join OCS, a leading facilities management company with a supportive culture.
- Benefits: Competitive pay, attendance allowance, professional development, and access to discounts.
- Other info: Ranked 36th on Glassdoor’s Best Companies to Work For in 2025.
- Why this job: Make a real impact in the community while growing your career.
- Qualifications: SIA Licence, strong people skills, and a commitment to high standards.
The predicted salary is between 30000 - 40000 € per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Days of Working: Mon - Fri 0900-1700
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
Why join OCS?
- OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our commitment to creating a workplace where our colleagues feel supported and valued.
- We are passionate about developing our people. Through the OCS Academy, you’ll have access to learning opportunities that support your personal development and career progression.
- With the Hapi app, you can access a wide range of discounts, rewards and wellbeing resources.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer in Loughborough employer: OCS Group
OCS UK & Ireland is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its colleagues. With a strong focus on professional development through the OCS Academy, employees have access to numerous learning opportunities and career progression pathways. Located within the Courts and Tribunal System, this role not only offers a chance to contribute to community safety but also provides unique benefits such as an Attendance Allowance and access to the Hapi app for discounts and wellbeing resources.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Officer in Loughborough
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the role of Court & Tribunal Security Officer.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond to help someone, as this is key for the role. We want to see how you handle real-life scenarios!
✨Tip Number 3
Show your passion for safety and security! During your interview, express why you’re excited about ensuring the safety of court users and how you can contribute to OCS’s mission. Let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on future opportunities that match your skills.
We think you need these skills to ace Court & Tribunal Security Officer in Loughborough
Some tips for your application 🫡
Show Your Passion for Security:When writing your application, let your enthusiasm for security and customer service shine through. We want to see how much you care about keeping people safe and providing top-notch service in the courts and tribunal system.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can easily sign up for job alerts to stay updated on future opportunities with OCS.
How to prepare for a job interview at OCS Group
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the importance of customer service in this role and how it ties into ensuring safety and security. This will help you answer questions confidently and show your genuine interest.
✨Showcase Your Skills
Highlight your strong people skills and effective communication abilities during the interview. Prepare examples from your past experiences where you've successfully handled difficult situations or provided exceptional service. This will demonstrate that you can thrive in a security environment while maintaining a positive attitude.
✨Understand OCS Values
OCS prides itself on its TRUE values: Trust, Respect, Unity, and Empowerment. Research these values and think about how they resonate with your own work ethic. Be ready to discuss how you embody these principles in your professional life, as this will show that you're a good cultural fit for the company.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to respond to security issues. Practice answering questions like how you would handle a panic alarm or manage a difficult court user. This preparation will help you think on your feet and demonstrate your readiness for the role.