About The Role: Working PatternHours according to business needs but mainly 8am to 4pmKey Responsibilities:
- Provide leadership, inspiration, and control in each aspect of contract delivery
- Full budgetary and commercial responsibility
- Leadership and lead by example in culture of safety, opportunity, inclusiveness, and diversity
- Deliver operational services which achieve statutory compliance, KPI adherence and high performance
- Ensure that a Continuous Improvement Process is an integral part of service delivery, adding value to both the business and our client
- Ownership of customer relationships, delivering exceptional customer experience, true partnership and collaborationKey Hiring Criteria
- Extensive experience working in a similar role for an FM service provider (ideally within Cleaning/Soft Services)
- Extensive experience at the Senior Management level running hard services and/or facilities management contracts
- Excellent commercial and financial acumen
- Excellent presentation skills and ability to communicate effectively to a diverse stakeholder base
- Strong management skills and ability to form collaborative working relationships and communicate with a large and varied delivery teamAbout The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of 2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS?Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 — we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age. Vacancy ID64697All LocationsLondonAll Locations is a required fieldAdvertising SalaryCompetitive Business UnitCleaningHours Per Week37.5Working Days Per Week (e.g. Monday - Friday)Not SpecifiedWorking DaysNot SpecifiedWorking Days is a required fieldIs a Driving License Required? Driving licence required
Regional Operations Director in London employer: OCS Group
OCS UK & Ireland is an award-winning employer that prioritises the growth and wellbeing of its employees, offering extensive training and development opportunities through the OCS Academy. Located in Hammersmith, our team enjoys a supportive work culture that values trust, respect, unity, and empowerment, alongside benefits such as flexible pay options and access to exclusive retail discounts. Join us to be part of a diverse workforce dedicated to making a positive impact in facilities management.
