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- Tasks: Lead audits, training, and health initiatives to ensure compliance and performance improvements.
- Company: Join a diverse team supporting the South London and Maudsley NHS Foundation Trust.
- Benefits: Flexible working hours, inclusive environment, and opportunities for professional growth.
- Why this job: Make a real difference in healthcare by driving compliance and enhancing service standards.
- Qualifications: Degree or equivalent, strong IT skills, and experience in training and auditing.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 37338 - 44962 £ per year.
About The Role:
Days of Working: Typically Monday - Friday, however you will be required to display flexibility to meet the needs of the business. This may include weekend working and travel across the contract sites in line with your job responsibilities.
We are looking for a Performance & Compliance Manager to join our team supporting South London and Maudsley NHS Foundation Trust. This role is pivotal in ensuring compliance, driving performance improvements, and maintaining robust governance across all operational areas. You will lead on audits, training, and health and safety initiatives while supporting the management team to deliver exceptional service standards.
As part of your role, your key responsibilities will include, but are not limited to:
- Advise on and implement OCS policies and processes, ensuring legislative and policy changes are communicated and trained.
- Conduct quality and compliance audits, monitor KPIs, and drive improvements.
- Maintain accurate records, filing systems, and backup files for audits, training, and financial processes.
- Support month and year‑end processes including stock counts and invoice requests.
- Deliver toolbox talks, health and safety training, and monthly training sessions for all colleagues.
- Develop training plans and monitor statutory and site‑specific training compliance.
- Lead health and safety initiatives, audits, and promote a zero‑harm culture.
- Manage service user and staff surveys, payroll accuracy, and reporting.
- Ensure safe systems of work and proper maintenance of plant and equipment.
- Audit safety performance and manage disciplinary actions for breaches.
The ideal candidate should meet the following criteria:
- Right to work in the UK.
- Standard DBS clearance required.
- Degree or equivalent qualification.
- Train the Trainer Level 3 (preferably Level 4) and experience in training delivery.
- Strong IT skills including Microsoft Office and statistical systems.
- Demonstrable experience in training, administration management systems, and auditing.
- Background in catering or domestic services, ideally within a healthcare environment.
- Excellent communication and organisational skills.
- Ability to manage compliance, risk, and performance in a complex setting.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Performance & Compliance Manager in London employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance & Compliance Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work with NHS trusts. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their compliance and performance goals, and think of examples from your experience that align with what they’re looking for.
✨Tip Number 3
Showcase your training skills! If you’ve delivered health and safety training or audits before, be ready to discuss how you made an impact. We want to see your passion for compliance and performance improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Performance & Compliance Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Performance & Compliance Manager role. Highlight your auditing experience, training delivery, and any relevant compliance work to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background in healthcare and compliance makes you an ideal candidate. Don’t forget to mention your flexibility and willingness to travel!
Show Off Your Communication Skills: Since this role requires excellent communication, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically so we can easily see your qualifications and enthusiasm.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to hear from you!
How to prepare for a job interview at OCS Group
✨Know Your Compliance Inside Out
Make sure you brush up on the latest compliance regulations and policies relevant to the healthcare sector. Being able to discuss how you would implement these changes and train others will show that you're not just familiar with the rules, but ready to lead.
✨Showcase Your Auditing Skills
Prepare examples of past audits you've conducted and the improvements that followed. Highlighting your experience in monitoring KPIs and driving performance improvements will demonstrate your capability to manage compliance effectively.
✨Demonstrate Strong Communication
Since this role involves delivering training and toolbox talks, practice explaining complex concepts in simple terms. Be ready to share how you've successfully communicated important information to diverse teams in the past.
✨Be Ready for Scenario Questions
Expect questions about handling compliance breaches or managing health and safety initiatives. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills and commitment to a zero-harm culture.