At a Glance
- Tasks: Lead a team at Gatwick Airport, ensuring smooth operations and supporting staff.
- Company: Join OCS UK & Ireland, a top facilities management company with a strong commitment to values.
- Benefits: Enjoy career progression, professional development, and a diverse, inclusive workplace.
- Other info: Flexible shifts and opportunities for training and development await you!
- Why this job: Make a real impact in a dynamic environment while working with inspiring colleagues.
- Qualifications: Good communication skills, multitasking ability, and a pleasant nature are essential.
The predicted salary is between 30000 - 40000 € per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Immigration Lead – Gatwick Airport
- Contract Type: Permanent
- Working Days: Monday - Sunday
- Working Times: Between 06:00am and 06:00am
- Shift Pattern: 4 on 4 off
- Working Hours per Week: 42 hours
The main purpose of the role will be to support the day-to-day running of the UK Border Zone Assistants (UKBA) team, ensuring that all roles are being carried out effectively, any issues dealt with or highlighted to management, and monitor the standards of current processes. UKBA staff assist and guide all arriving passengers to present themselves to the UK Border as quickly and efficiently as possible.
Main Duties:
- As a working Team Leader, you will act as a support network for the Host team. Oversee the day-to-day operation, cover breaks and support during busy peak periods.
- Challenge poor performance and highlight issues or concerns to the Duty Manager.
- Build relationships with Border Force and meet daily on arrival with the duty HO (Higher Officer) to discuss routine issues and understand any difficult patches expected.
- Provide effective feedback to staff on performance, praise when a job is well done, be constructive if you feel something could have been done differently or better.
- Be flexible with shifts for the needs of the business.
- Be confident and lead by example in all areas of the role.
- Plan breaks and communicate these to the team.
- Monitor H&S standards and ensure the Host sheets are regularly spot checked for accuracy.
- Support with training and development of new team members.
- Monitor staff timekeeping.
- Monitor H&S standards.
To be successful in the role, you will need:
- Good verbal and written communication skills.
- To be of a pleasant nature and approachable.
- To multitask and remain calm during busy periods.
- Airport experience an advantage but not essential.
- Basic IT skills.
You will also need:
- Full Airside pass for LGW.
Uniform:
- Black trousers/skirt
- White plain shirt
- Black jumper/cardigan
- Black smart shoes
- HiViz (provided)
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Immigration Lead in London employer: OCS Group
OCS UK & Ireland is an exceptional employer, offering a dynamic work environment at Gatwick Airport where you can thrive as an Immigration Lead. With a strong commitment to professional development and a culture rooted in Trust, Respect, Unity, and Empowerment, employees are encouraged to grow their careers while making a meaningful impact on the communities we serve. Join a diverse team that values inclusivity and provides unique opportunities to engage with inspiring colleagues in a fast-paced, rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Immigration Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at OCS UK & Ireland. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and performance management. We want you to shine, so think of examples from your past that showcase your skills!
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with the hiring team, let them know why you’re excited about working at Gatwick Airport and how you align with their TRUE values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities.
We think you need these skills to ace Immigration Lead in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Immigration Lead role. Highlight your relevant experience and skills that align with our TRUE values – Trust, Respect, Unity, and Empowerment. This shows us you’re genuinely interested in the position!
Showcase Your Communication Skills:Since good verbal and written communication is key for this role, don’t shy away from demonstrating these skills in your application. Use clear, concise language and make sure to proofread for any errors before hitting send!
Highlight Your Team Leadership Experience:As a working Team Leader, it’s important to show us your ability to lead and support a team. Share examples of how you've successfully managed teams or handled challenging situations in the past. We love to see that kind of initiative!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you can sign up for job alerts to stay updated on future opportunities with us!
How to prepare for a job interview at OCS Group
✨Know the Company Inside Out
Before your interview, take some time to research OCS UK & Ireland. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Leadership Skills
As an Immigration Lead, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, handled conflicts, or improved processes. Be ready to discuss how you can apply these skills in the fast-paced environment of Gatwick Airport.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle stressful situations. Think of scenarios where you had to multitask or remain calm under pressure. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.
