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- Tasks: Lead commercial strategy and optimise performance across diverse PFI portfolios.
- Company: Join OCS UK & Ireland, a top facilities management company with over 50,000 colleagues.
- Benefits: Enjoy career progression, professional development, and a supportive work culture.
- Other info: Diverse and inclusive workplace that values Trust, Respect, Unity, and Empowerment.
- Why this job: Make a real impact in healthcare and education while safeguarding organisational interests.
- Qualifications: Experience in PFI contracts, strong leadership, and collaboration skills required.
The predicted salary is between 60000 - 80000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Head of PFI Commercial & Performance responsible for leading commercial strategy, contractual governance, and performance optimisation across a diverse PFI portfolio. This role plays a critical part in safeguarding organisational interests, ensuring compliance, and supporting operational teams to deliver high-quality services across healthcare and education PFI environments. To ensure effective performance monitoring and reporting across the PFI contracts. This role involves assessing PFI performance across various sites, ensuring compliance with service level agreements (SLAs), tracking key performance indicators (KPIs), and providing strategic support to Healthcare & Education Managing Director for continuous improvement and contractual performance efficacy. Monitor the Performance Parameter Monitoring Process and plan and monitor corrective actions as may be required. Support contract managers with client audits and rectification actions. To promote a positive, professional, and supportive attitudes among OCS and client colleagues at all times, prioritising the development of a culture of compliance, safety and welfare.
Key Tasks & Responsibilities:
- Commercial Leadership & Protection of Business Interests
- Protect OCS’ contractual and financial position across all PFI agreements.
- Ensure PFI sites are working in line with Service Level Specifications.
- Provide oversight into contractual entitlements, payment mechanisms, and risk exposure.
- Lead dispute resolution, negotiations, and commercial discussions.
- Ensure all decisions align with contractual obligations while safeguarding company interests.
- Manage benchmarking process in line with contractual requirements.
- Assist in Market Testing processes as required; working closely with the Sales/Pricing teams.
- Prepare Variation responses, working collaboratively with the on-site teams, technical teams and pricing analysts as required.
- Oversee annual price increases.
- Support and mentor PFI Contract Managers across multiple sites.
- Provide expert guidance on contract interpretation.
- Assist in resolving performance and client-related issues.
- Standardise reporting and compliance approaches.
- Drive a collaborative, high-performance culture.
- Deliver training, workshops, and development support.
- Encourage knowledge sharing and best practice.
- Support teams during complex contractual situations.
- Prepare and lead PFI audits and compliance reviews.
- Ensure documentation and processes are audit-ready.
- Support teams with audit preparation and gap analysis.
- Ensure compliance with KPIs and contractual frameworks.
- Monitor performance and drive improvements.
- Oversee variation processes.
- Build relationships with key stakeholders including NHS Trusts and SPVs.
- Lead governance meetings and discussions.
The ideal candidate will have:
- Proven experience within PFI Contractual arrangements.
- Experience within Healthcare and Schools.
- Strong support and development of PFI contract managers.
- Expertise in audits and compliance.
- Skilled in protecting commercial interests.
- Strong collaboration and leadership abilities.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Head of PFI Commercial & Performance in London employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of PFI Commercial & Performance in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those involved in PFI contracts. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching OCS UK & Ireland thoroughly. Understand their TRUE values and how they apply to the role of Head of PFI Commercial & Performance. This will help you align your answers with their mission and show you're a perfect fit.
✨Tip Number 3
Practice your negotiation skills! As this role involves leading dispute resolutions and commercial discussions, being able to demonstrate your expertise in these areas during interviews will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills and interests.
We think you need these skills to ace Head of PFI Commercial & Performance in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with PFI contracts and performance management. We want to see how your skills align with our mission and values, so don’t hold back!
Showcase Your Leadership Skills: As a Head of PFI Commercial & Performance, we’re looking for strong leadership abilities. Use your application to demonstrate how you've successfully led teams and driven performance improvements in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and allows us to keep track of all applicants efficiently.
How to prepare for a job interview at OCS Group
✨Know Your PFI Inside Out
Before the interview, make sure you thoroughly understand PFI contractual arrangements and how they apply to healthcare and education. Brush up on key performance indicators (KPIs) and service level agreements (SLAs) relevant to the role, as this will show your expertise and readiness to lead.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure situations. Highlight your experience in mentoring contract managers and driving a collaborative culture. This will demonstrate your ability to foster teamwork and support others in achieving compliance and performance goals.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges, such as dispute resolution or compliance audits. Think through potential scenarios in advance and prepare structured responses that showcase your problem-solving skills and strategic thinking.
✨Align with Their TRUE Values
Familiarise yourself with OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Be prepared to discuss how you embody these values in your work and how you can contribute to a positive culture within the organisation. This alignment will resonate well with the interviewers.