At a Glance
- Tasks: Assist in food preparation and deliver a friendly catering service.
- Company: Join OCS, a leading facilities management company with a supportive culture.
- Benefits: Enjoy competitive pay, personal development opportunities, and exclusive discounts.
- Other info: Flexible hours and great career progression opportunities await you!
- Why this job: Make a positive impact while working in a dynamic team environment.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Days of Working: This position will be based at Lakeside Mental Health Unit, Isleworth, working Monday, Tuesday and Friday 7am - 2pm. As a Catering Assistant, you will support the delivery of a high‑quality food and hospitality service, helping to create a welcoming and efficient catering environment for customers, clients and colleagues. You will assist with food preparation, service and cleanliness, ensuring standards of hygiene, safety and customer care are consistently met. This role plays an important part in the smooth day‑to‑day operation of catering services, working as part of a team to deliver a professional, friendly and reliable service.
As part of your role, your key responsibilities will include, but are not limited to:
- Assist with basic food preparation in line with menu requirements and food safety standards
- Serve food and beverages to customers in a friendly and professional manner
- Support the set‑up and close‑down of catering areas, including counters and seating areas
- Maintain cleanliness of kitchen, service and dining areas
- Wash up utensils, dishes and equipment as required
- Replenish food, beverages and consumables during service periods
- Follow all food safety, health & safety and hygiene procedures at all times
- Use catering equipment safely and correctly
- Work collaboratively with colleagues to ensure smooth service delivery
- Provide a positive and customer‑focused experience at all times
The ideal candidate should meet the following criteria:
- Right to Work in the UK and willingness to undergo a DBS check.
- Previous experience in a catering, hospitality or food service environment (desirable but not essential)
- A basic understanding of food hygiene and safe handling practices
- Allergen knowledge
- A positive, friendly and customer‑focused attitude
- Ability to work well as part of a team in a fast‑paced environment
- Good timekeeping, reliability and a flexible approach to work
- Willingness to follow instructions and procedures
Desirable:
- Level 2 Food Safety or Food Hygiene Certificate (or willingness to undertake training)
- Experience working within Facilities Management (FM) or contract catering services
Why join OCS? ⭐ OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our commitment to creating a workplace where our colleagues feel supported and valued. 🚀 We are passionate about developing our people. Through the OCS Academy, you’ll have access to learning opportunities that support your personal development and career progression. 🙂 With the Hapi app, you can access a wide range of discounts, rewards and wellbeing resources.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Catering Assistant (General Assistant) in London employer: OCS Group
At OCS UK & Ireland, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment at the Lakeside Mental Health Unit in Isleworth. Our commitment to employee growth is evident through the OCS Academy, providing ample opportunities for personal development and career progression, while our TRUE values of Trust, Respect, Unity, and Empowerment foster a collaborative and friendly atmosphere. Join us to be part of a team that values your contributions and prioritises your wellbeing with unique benefits like the Hapi app for discounts and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant (General Assistant) in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out OCS's values and mission. This will help you align your answers with what they care about, showing that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills! As a Catering Assistant, you'll be interacting with customers all the time. Think of examples where you've provided excellent service or handled tricky situations, and be ready to share them.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional and approachable. First impressions matter, and looking smart can set the right tone for your meeting.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you on their radar as they make their decision.
We think you need these skills to ace Catering Assistant (General Assistant) in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the Catering Assistant role. Highlight any relevant experience or skills that match the job description, like food preparation or customer service, to show us you're a great fit!
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can sign up for job alerts to stay updated on future opportunities!
How to prepare for a job interview at OCS Group
✨Know Your Stuff
Familiarise yourself with the basics of food hygiene and safety standards. Brush up on allergen knowledge too, as this will show that you’re serious about customer care and safety.
✨Show Your Friendly Side
Since this role is all about providing a positive customer experience, practice your friendly and professional manner. Think of examples where you've gone above and beyond for customers in the past.
✨Team Player Vibes
Prepare to discuss how you work well in a team. Think of specific instances where you collaborated with others to achieve a common goal, especially in fast-paced environments.
✨Ask Questions
Don’t hesitate to ask questions during the interview. Inquire about the team dynamics or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.
