At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Competitive pay, attendance allowance, and opportunities for professional development.
- Other info: Inclusive workplace that values diversity and offers career progression.
- Why this job: Make a real difference in the community while growing your career.
- Qualifications: Must be female, have SIA Licence, and strong customer service skills.
The predicted salary is between 24000 - 28000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Working Days: Mon to Fri 1030-1900. Occasional weekends and late finish as and when required, this is on a rota of 8 Officers only as and when required.
Additional Info: Due to the nature of the role, there is an occupational requirement for the post holder to be female.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- Due to the nature of the role, there is an occupational requirement for the post holder to be female.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer (Female Officer) in Liverpool employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer (Female Officer) in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to security and customer service. We all know first impressions count, so show them your passion for keeping people safe and providing top-notch service!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look professional and ready to take on the role. It shows you’re serious about joining the team and reflects the standards OCS upholds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can sign up for job alerts to stay in the loop for future opportunities!
We think you need these skills to ace Court & Tribunal Security Officer (Female Officer) in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the job description. We want to see how you can bring your unique strengths to the role of a Security Officer.
Showcase Your Customer Service Skills: Since exceptional customer service is key in this role, share specific examples from your past experiences where you've gone above and beyond to assist others. This will help us see your dedication to providing a safe and welcoming environment.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon so we can easily understand your qualifications and enthusiasm for the position.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you’ll be part of our system right from the start, and it makes it easier for us to review your application and get back to you!
How to prepare for a job interview at OCS Group
✨Know Your Role
Make sure you understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your People Skills
Since this role involves a lot of interaction with court users, be prepared to discuss your customer service experience. Think of specific examples where you've successfully handled difficult situations or provided exceptional service. This will highlight your strong people skills, which are crucial for the job.
✨Demonstrate Diligence and Communication
Effective communication is key in this role. Be ready to explain how you ensure high standards of work and diligence in your previous positions. You might want to share instances where clear communication helped resolve an issue or improved safety.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or the company's commitment to professional development. This shows your genuine interest in the role and the company culture.