At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Earn competitive pay, attendance bonuses, and reimbursement for travel expenses.
- Other info: Flexible hours, no weekends or nights, and opportunities for overtime.
- Why this job: Make a real impact in the community while developing your skills and career.
- Qualifications: SIA Licence, strong people skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Location: LN5 7QA
Days of Working: 0900-1700 Monday - Friday
You will be working a minimum of 40 hours per week, typically Monday - Friday, covering different shifts across a number of courts within a dedicated area around the home-base of this advertised location. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays. The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.5x for weekday overtime outside of normal court operating times.
Benefits:
- Minimum 40 hours contracted per week
- Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
- Help towards fuel expenses
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. This role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to get to all the different locations in your patch as you will be covering varying sites depending on demand, sickness and holiday cover. Travel expenses and parking will be paid back to you and are processed three times per month.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- You may require a UK driving licence (location dependent).
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Mobile Court & Tribunal Security Officer in Lincoln employer: OCS Group
OCS UK & Ireland is an exceptional employer that prioritises the professional growth and well-being of its colleagues. With a strong commitment to work-life balance, flexible hours, and generous overtime rates, employees can thrive in a supportive environment that values Trust, Respect, Unity, and Empowerment. Join us in making a meaningful impact within the courts and tribunal system while enjoying competitive benefits and opportunities for development.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Court & Tribunal Security Officer in Lincoln
✨Tip Number 1
Get to know the company! Research OCS UK & Ireland and their TRUE values. When you understand what they stand for, you can tailor your conversations to show how you embody those values.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to security roles. Think about scenarios where you've demonstrated exceptional customer service or handled a security issue effectively. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Mobile Court & Tribunal Security Officer in Lincoln
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Mobile Court & Tribunal Security Officer. We want to see how you can bring our TRUE values to life!
Showcase Your Customer Service Skills:Since this role is all about providing exceptional customer service, don’t forget to include examples of how you've excelled in this area. We love seeing candidates who can connect with people and ensure their safety.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us get to know you better!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we’re always on the lookout for passionate individuals like you!
How to prepare for a job interview at OCS Group
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Mobile Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with court users, be prepared to discuss your experience in customer service. Think of specific examples where you've gone above and beyond to assist someone or resolve an issue. Highlighting these experiences will show that you align with OCS's commitment to exceptional service.
✨Demonstrate Effective Communication
Effective communication is crucial in this position. During the interview, practice clear and concise responses. You might also want to prepare for scenarios where you need to communicate under pressure, as this reflects your ability to handle real-life situations in the courts.
✨Understand the Importance of Security
Make sure you grasp the significance of security within the court system. Be ready to discuss your understanding of security protocols and how you would apply them in various situations. This shows that you take the role seriously and are committed to maintaining safety and security.
