At a Glance
- Tasks: Protect customers and staff while ensuring a safe shopping environment at Morrisons.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy flexible pay, digital learning, and exclusive retail perks through our Hapi app.
- Other info: Ranked 36th on Glassdoor’s Best Companies to Work For 2025, we value and motivate our people.
- Why this job: Be a vital part of a team that values safety, customer service, and professional growth.
- Qualifications: Must have SIA Licence, strong observational skills, and the ability to handle challenging situations.
The predicted salary is between 26400 - 30400 £ per year.
Days of Working: This position will be based at Morrisons Leeds Rothwell, working Friday/Saturday 12:00 - 22:00 and Sunday 10:00 - 16:00.
As a Retail Security Officer, you will play a vital role in protecting customers, staff, and stock, ensuring a safe and secure shopping environment. You will act as a visible deterrent to criminal activity, provide excellent customer service, and respond effectively to incidents within the retail environment.
Your key responsibilities will include, but are not limited to:
- Maintain a visible security presence, deterring theft and anti-social behaviour
- Patrol the store and monitor CCTV for suspicious activity
- Respond to alarms and incidents, escalating where required
- Conduct searches in line with company procedures when necessary
- Complete accurate incident and observation reports
- Work closely with store management and staff on security matters
- Provide a professional and approachable presence
- Assist customers and staff with queries
- De-escalate challenging situations calmly
- Follow all site procedures, company policies and legal requirements
- Support the wider team and undertake additional duties as required
The ideal candidate should meet the following criteria:
- Must have the Right to Work in the UK and ability to undergo DBS and BS7858 security clearance
- Valid SIA Licence (Door Supervisor (DS) or Security Guarding) and relevant security experience
- Strong observational skills with the ability to identify suspicious behaviour
- Proven ability to handle difficult situations calmly and professionally
- Excellent verbal and written communication skills for reporting and interactions
- A proactive and professional approach to ensuring safety and security
- Flexibility to work varied shifts, including weekends and evenings
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Retail Security Officer in Leeds employer: OCS Group
OCS Group is an excellent employer, offering a dynamic work environment that prioritises employee growth and development within the healthcare sector. With a strong focus on compliance and performance improvement, employees benefit from comprehensive training initiatives and a supportive culture that values teamwork and innovation. Located in South London, this role provides unique opportunities to make a meaningful impact on community health and safety while enjoying a collaborative workplace atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer in Leeds
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like OCS Group. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including OCS Group. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with OCS Group! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace Retail Security Officer in Leeds
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at OCS Group. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at OCS Group specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for OCS Group, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at OCS Group
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at OCS Group.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.
