At a Glance
- Tasks: Oversee shopping centre operations, ensuring tenant satisfaction and financial performance.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy competitive pay, flexible wages, digital learning, and exclusive retail perks.
- Other info: Be part of an award-winning employer that values diversity and inclusion.
- Why this job: Make a real impact in a dynamic environment while growing your career.
- Qualifications: Experience in management and strong communication skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
You will be responsible for overseeing all aspects of a shopping centre’s operations, ensuring smooth daily functioning, tenant satisfaction, and financial performance, while also managing staff, security, and maintenance.
Key Responsibilities:
- Operations Management: Oversee daily activities, including security, maintenance, cleanliness, and efficiency. Manage tenant relationships, ensuring satisfaction and adherence to lease agreements. Handle customer and employee issues and complaints. Manage the collection, processing, and disposal of waste, maintaining appropriate records.
- Financial Management: Credit control. Develop and implement budgets and financial plans. Monitor revenue and expenses, ensuring profitability. Negotiate contracts with vendors and service providers.
- Staff Management: Recruit, train, and supervise staff. Conduct performance evaluations and provide feedback. Address employee issues and concerns.
- Marketing and Promotions: Plan and execute marketing strategies and promotional events. Collaborate with tenants to organise in-store events. Monitor and analyse customer traffic and spending patterns.
- Security and Safety: Ensure the safety and security of the shopping centre and its occupants. Liaise with law enforcement and other stakeholders on security matters. Implement and maintain security protocols and systems.
- Other Duties: Prepare reports and presentations on centre performance. Attend management meetings and represent the shopping centre at industry events. Stay informed about industry trends and best practices.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Centre Manager in Kilmarnock employer: OCS Group
OCS Group is an excellent employer, offering a dynamic work environment that prioritises employee growth and development within the healthcare sector. With a strong focus on compliance and performance improvement, employees benefit from comprehensive training initiatives and a supportive culture that values teamwork and innovation. Located in South London, this role provides unique opportunities to make a meaningful impact on community health and safety while enjoying a collaborative workplace atmosphere.
