At a Glance
- Tasks: Ensure safety and security while providing exceptional customer service in courts.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Part-time hours, competitive pay, attendance allowance, and funded development opportunities.
- Other info: Diverse and inclusive workplace that values every individual.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: SIA Licence, strong customer service skills, and effective communication abilities.
The predicted salary is between 24000 - 30000 € per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Days of Working: Part-time (Monday–Wednesday)
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer in Isleworth employer: OCS Group
At OCS UK & Ireland, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises professional growth and development. As a Court & Tribunal Security Officer, you will enjoy part-time hours with the opportunity to earn an attendance allowance, while working in a diverse and inclusive environment that values your contributions and commitment to safety and security. Join us to be part of a team that empowers you to succeed and make a meaningful impact in the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Officer in Isleworth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to security and customer service. We recommend role-playing with a friend to get comfortable with your responses and show off those strong people skills!
✨Tip Number 3
Dress the part! First impressions matter, especially in a security role. Make sure you look professional and approachable when you walk into that interview – it shows you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Court & Tribunal Security Officer in Isleworth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service and security shine through. We want to see how much you care about making a difference in the courts and tribunal system!
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing candidates who take the time to align their background with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and shows you’re serious about joining our team.
How to prepare for a job interview at OCS Group
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the importance of customer service in this role and how it ties into ensuring safety and security. This will help you articulate your understanding during the interview.
✨Showcase Your Skills
Highlight your relevant experience, especially in security and customer service. Be ready to discuss specific situations where you've demonstrated strong communication skills or handled security issues effectively. Use examples that reflect the TRUE values of Trust, Respect, Unity, and Empowerment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and response to security incidents. Think about how you would handle various situations, such as responding to a panic alarm or managing a difficult court user. Practising these scenarios can give you confidence.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available at OCS, or how they support their employees in achieving qualifications. This shows your interest in growth and aligns with their commitment to professional development.
