Time & Attendance Coordinator in Ipswich

Days of Working: Monday to Friday 9am - 5:30pm

We are seeking a highly organised and detail-focused Time & Attendance Coordinator to join our team and play a vital role in ensuring the accuracy and integrity of workforce data. In this position, you will be responsible for maintaining time and attendance systems, supporting payroll processes, and working closely with managers to resolve queries and maintain compliance with company policies. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys working with people and systems alike, and is committed to delivering high standards of accuracy and service.

Responsibilities:

• Assist with mobilisations, working closely with the HR Support Team to ensure that sites and employees are set up correctly including necessary travel to new client sites for installation.
• Calculate and amend holiday adjustments in the system.
• Work collaboratively with the T&A Mobilisation Lead and T&A Compliance Lead to ensure training materials are up to date, making amendments and rolling them out as required.
• Partner with the T&A Business Support Analyst on Monthly Operational Drop-Ins.
• Represent T&A in bid meetings to ensure that commitments are realistic and achievable.
• Assist with maintaining data integrity in the system ensure that we are in line with our Target Operating Model (TOM).
• Help to enforce policies and procedures within the system ensuring that the business is following these, escalating anything to the T&A Manager as required.
• Running reports from the system and identifying data updates and then working closely with the other T&A Team members to ensure that data is updated in the system.
• Payroll checks to support Payroll processes as required.
• Conducting investigations to discover the root cause of compliance problems when they arise, escalating to the T&A Manager as required.
• Respond to queries and assist with rectifying any issues within agreed SLA, via case management system and email.

Requirements:

• Experience working with Operations, Payroll, and HR teams.
• A proactive mindset with a passion for improving processes and ways of working.
• Good organisational skills and the ability to manage deadlines and priorities.
• Clear communication skills and confidence working with different stakeholders.
• Experience with Timegate desirable but not essential.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.