Procurement Technical Services Lead in Ipswich

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Days of Working: Monday to Friday

Role Overview: Reporting to the Head of Hard FM Procurement, the Procurement Technical Services Lead will take strategic and commercial ownership of all Technical Services within Hard Services. The role will lead sourcing, supplier management and commercial strategy across hard FM and technical services categories, delivering value creation, compliance, resilience of supply and high-quality service delivery to operational stakeholders and customers. The role acts as the senior procurement interface for technical services, business partnering closely with operations, commercial, bidding, mobilising and finance teams to deliver cost savings, risk mitigation, innovation and service improvements. The role has line management responsibilities for category managers, managing approximately £250m of supply chain spend.

Key Tasks & Responsibilities:

• Own and deliver the end-to-end category strategy for Technical Services, aligned to overall procurement and business strategy.
• Supporting all M&A activity, delivery of synergy post-acquisition and ensuring positive, sustainable and effective integration.
• Growing spend under management within Technical Services and increasing preferred supplier compliance including ensuring and building the PSL.
• Lead complex, high-value and high-risk sourcing initiatives, frameworks and contract renewals.
• Being a business partner to the Technical Services team, sitting on their SLT and adding value through strong engagement and deliver high quality reporting providing insight on spend, supplier performance, risk and value delivery.
• Identify and deliver cost savings, value creation and commercial benefits, tracking performance against agreed targets.
• Drive supplier performance through structured governance, SLA’s, KPI’s, SRM and continuous improvement plans.
• Provide market and supplier insight, drive innovation through the supply chain into OCS and ensure regular reporting is shared with key stakeholders.
• Support bidding, mobilisations, contract transitions, variations and change management activities from a procurement perspective, ensuring procurement decisions support service quality and customer outcomes.
• Supporting transformation within the Procurement team and increasing maturity within the functions, not only focusing on margin improvement, risk reduction and supplier management but driving revenue generation.
• Act as a senior escalation point for supplier performance or contractual issues.
• Leading and motivating a team managing multiple sourcing projects including managing personal development and succession planning.
• Assess and mitigate supplier, commercial and operational risk across the technical services supply chain.
• Ensure all sourcing and contracting activity meets internal governance, policy, audit and statutory compliance standards.
• Monitor compliance with ethical practices and standards that apply to supply chains taking appropriate actions in the event of detecting any breaches by colleagues or other stakeholders.
• Support ESG, sustainability and ethical sourcing objectives within technical services categories.
• Comply with the CIPS Code of Conduct by enhancing and protecting the standard of the profession, maintain the highest standard of integrity in all business relationships, promoting the eradication of unethical business relationships, enhancing the proficiency and stature of the profession, ensuring compliance with laws and regulations.

Qualifications & Experience:

Necessary:

• Results driven with exceptional negotiation skills.
• Experience in procurement within Hard Services/Technical Services environments.
• Strong understanding of technical services categories such as M&E, engineering maintenance, compliance services and specialist FM services.
• Commercially focused.
• Excellent leadership skills.
• Excellent verbal and written communication skills.
• Ability to work under pressure, plan personal workload effectively and delegate appropriately.
• Excellent strategic planning skills.
• High level of integrity and dependability.
• Strong stakeholder management skills, with the ability to influence at senior operational and commercial levels.
• Proven track record of delivery cost reduction through synergy post acquisition.
• Experience working in M&A Procurement.

Desirable:

• CIPS qualification.
• Experience managing a high performing team in Hard FM procurement.
• Previous experience in senior level Procurement roles.
• Experience utilising Coupa for E-Sourcing.

Core Expectations:

• Uphold OCS TRUE values.
• Show flexibility in working arrangements to ensure that a high level of service is delivered.
• Self-motivated and able to work effectively in a fast-paced environment.
• Have a positive and focused attitude when dealing with all colleagues.
• Be able to take personal responsibility.
• Have a flexible and positive attitude towards work.
• Be keen to continuously improve own learning and development.
• Support and embed the UK & Ireland group’s corporate values.
• Can-do attitude and promotion of supportive culture.

Key performance indicators: As agreed between you and their line manager on an annual basis.

Working arrangements: Full time (37.5 hours per week) and such additional hours as are necessary for the proper fulfilment of the role. Hybrid working arrangement. National role with travel dependent on business needs from time to time.

How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.