Accounts Receivable Manager (Billing) in Ipswich

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

We are currently recruiting for an Accounts Receivable Manager (Billing) to join our passionate and driven team based at our Ipswich office.

Responsibilities:

• Manages team of 3 Accounts Receivable Team Leaders, with circa 30 indirect reports.
• Oversee the receivable team, motivating and managing the teams and taking responsibility for their overall output.
• Working closely with other department managers to ensure we are working in the most efficient way.
• Ensuring individuals and team KPIs are achieved within the team.
• Manage and develop the existing Accounts Receivable team, whilst inducting new members of the team.
• Build and maintain relationships with major stakeholders.
• Work alongside the finance team leaders in each key business area to ensure that the function is providing the best available data to support the business operations.
• Implement and continual improvement of internal controls, harmonising processes to best practice.
• Creation of compliance frameworks and driving best practices within the systems environment.
• Ensuring correct training is provided to staff within the accounts receivable function and other departments across the business.
• Produce valuable management information capable of driving strategic decision making.
• Delivery of all reports, schedules, and information to relevant stakeholders within tight deadlines.
• Identification, management, and resolution of potential problem accounts and raise to the manager if needed.
• Drive system upgrades and development for the accounts receivable team, ensuring workflows are correctly followed.
• To perform any other ad-hoc duties as required.

Requirements:

• Experience managing a high volume accounts receivable function, within a multi-divisional business.
• Experience in developing the skill set of the wider team members.
• Strategic skills and ability to drive continual improvement across the full function.
• Proven experience designing and maintaining internal control frameworks.
• Confidence and effective communication across a range of stakeholders to ensure outputs from the function is maximised.
• Self-motivated and able to work effectively in a fast-paced environment.
• Have a positive and focused attitude when dealing with all colleagues.
• Have a flexible and positive attitude towards work.
• Experience using Microsoft Dynamics 365 and OCR technology is desirable.
• Eager to continuously improve own learning and development.
• High level of Microsoft Excel competency.

Why join OCS?

• OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated.
• Our Catering team offers breakfast and lunch services at our Ipswich head office, along with free coffee, hot chocolates and a replenishable fruit basket.
• We believe in investing in our colleague’s futures. The OCS Academy provides a range of courses and resources that will allow you to grow your personal skills and advance your career.
• With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.