Regional Commercial Manager – Hard FM Contracts. in Glasgow

Location: Home based, ideally in Scotland or the North of England, with travel to client sites.
Hours: 37.5 hours per week, Monday to Friday.

We are looking for an experienced Commercial Manager with a background in Hard Facilities Management contracts to lead commercial performance across a portfolio of public and private sector accounts.

You will bring direct experience of managing the commercial aspects of building maintenance and engineering services contracts, including negotiating variations, recovering contractual entitlement, managing risk and improving profitability.

Reporting to the Commercial Director and working closely with the Regional Operations Director, you will provide commercial leadership to operational teams and act as the senior commercial contact for clients across your portfolio.

Key Responsibilities

Commercial & Contract Management

• Lead commercial performance across a portfolio of Hard FM contracts, protecting profitability and improving cash generation.

• Interpret contract terms, service specifications and obligations to identify commercial risks and opportunities.

• Identify, develop, price and negotiate contract variations, compensation events, additional works and changes in service scope.

• Manage variations through to agreement and close-out, ensuring contractual entitlement is supported by accurate records.

• Negotiate and draft contractual amendments, clearly documenting changes to scope, pricing and responsibilities.

• Lead dispute avoidance and resolution, working with internal specialists where required.

• Work with operational and finance teams to review CVRs, budgets, forecasts and contract financial performance.

• Maintain effective commercial governance, reporting and approval processes.

Client & Stakeholder Management

• Act as the senior commercial interface with client commercial, procurement and operational teams.

• Lead negotiations on contractual changes, variation recovery and commercial disputes.

• Build effective client relationships while protecting the business’s contractual position.

• Provide practical commercial advice to operational leaders and contract teams.

• Prepare and present commercial proposals, recommendations and performance updates.

Leadership & Continuous Improvement

• Partner with the Regional Operations Director and Finance Business Partner to align commercial priorities with operational delivery.

• Identify and manage commercial support requirements across the portfolio.

• Manage and develop commercial colleagues, supporting performance and professional development.

• Coach operational teams on contractual obligations, change control and commercial best practice.

• Support the Commercial Director in improving commercial processes, governance and reporting.

• Share lessons learned and implement improvements across the region.

About You

Essential

• Direct commercial management experience within Hard Facilities Management contracts covering building maintenance, engineering or technical services.

• Proven experience negotiating and agreeing contract variations, additional works and changes to service scope.

• A track record of improving contract profitability and recovering contractual entitlement.

• Strong contract interpretation skills and experience managing commercial risks and disputes.

• Experience working with public sector frameworks or regulated procurement environments.

• Strong financial understanding, including CVRs, forecasting, budgeting, cash flow and risk management.

• Experience drafting commercial correspondence, proposals and contractual amendments.

• Confidence influencing and challenging senior stakeholders internally and externally.

• Line management experience, with the ability to develop colleagues and support operational teams.

• Strong Microsoft Excel skills, including pivot tables, formulas, trackers and commercial analysis.

• Excellent negotiation, presentation and communication skills.

• A full driving licence and willingness to travel to client locations.

Desirable

• A degree or professional qualification in Quantity Surveying, Commercial Management, Law, Business or a related discipline.

• Membership of RICS or another relevant professional body.

• Knowledge of NEC contracts, CCS frameworks and bespoke FM agreements.

• Experience managing a regional or multi-contract Hard FM portfolio.

Personal Attributes

• Commercially astute, proactive and focused on achieving measurable outcomes.

• Confident taking ownership of complex contractual issues.

• Able to maintain strong client relationships while securing fair commercial outcomes.

• Organised and comfortable managing competing priorities.

• Collaborative and committed to developing others.

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.