At a Glance
- Tasks: Ensure safety and security in court buildings while providing excellent customer service.
- Company: Join OCS, a leading facilities management company with a commitment to community and values.
- Benefits: Flexible working hours, funded training, and access to discounts and wellbeing resources.
- Other info: Opportunities for career progression and a diverse, inclusive workplace.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: SIA Licence, strong communication skills, and a professional approach required.
The predicted salary is between 30000 - 40000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
As a Casual Court & Tribunal Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment across a range of court and tribunal buildings within a defined area. You will be responsible for supporting site teams with access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are treated in a professional and respectful manner. This is a flexible, multi-site role, where you will work across different locations to support operational needs such as sickness and absence. Shift patterns will vary depending on site requirements, with most shifts taking place Monday to Friday during court operating hours.
Your key responsibilities will include, but are not limited to:
- Provide a professional, welcoming and customer‑focused service to all court users
- Control access to buildings, ensuring security procedures are followed at all times
- Operate security equipment including CCTV, x‑ray machines and handheld metal detectors
- Conduct searches in line with site procedures, including bag checks on entry
- Monitor public and restricted areas, maintaining regular communication with control points
- Patrol court buildings and satellite locations where required
- Respond promptly and effectively to alarms, incidents and security concerns
- Accurately record and report all incidents and activities
- Support the safe and secure movement of people within the building
- Maintain high standards of professionalism and compliance at all times
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A valid SIA Licence and relevant security experience
- Strong communication and customer service skills
- A professional, reliable and detail‑focused approach
- Good understanding of security procedures and health & safety practices
- Ability to remain calm and respond effectively in challenging situations
- Ability to travel between sites within a defined area
Desirable:
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and screening equipment
Why join OCS?
- Flexible working patterns to suit operational needs
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
- Access to the Hapi app for discounts, rewards and wellbeing resources
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Court & Tribunal Security Officer in Gateshead employer: OCS Group
OCS UK & Ireland is an exceptional employer, offering a flexible working environment and a strong commitment to employee development through funded training and clear pathways to recognised qualifications. Our TRUE values of Trust, Respect, Unity, and Empowerment foster a supportive work culture, ensuring that our Casual Court & Tribunal Security Officers feel valued and part of a professional team dedicated to maintaining safety and security in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Court & Tribunal Security Officer in Gateshead
✨Tip Number 1
Get to know the company! Research OCS UK & Ireland and understand their TRUE values. This will help you align your responses during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work as a Casual Court & Tribunal Security Officer.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to security procedures and customer service. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Casual Court & Tribunal Security Officer in Gateshead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Casual Court & Tribunal Security Officer. We want to see how you can contribute to our mission of creating safe and welcoming environments.
Showcase Your Customer Service Skills:Since this role involves interacting with court users, it's essential to demonstrate your strong communication and customer service skills. Share examples from your past experiences where you've provided excellent service or handled challenging situations effectively.
Highlight Relevant Experience:If you've got experience in security or working in public sector environments, make sure to mention it! We love seeing candidates who understand security procedures and health & safety practices, so don’t hold back on those details.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, signing up for job alerts means you won’t miss out on future opportunities!
How to prepare for a job interview at OCS Group
✨Know Your Security Procedures
Familiarise yourself with the security protocols relevant to court and tribunal environments. Be prepared to discuss how you would handle specific situations, such as access control or responding to incidents, demonstrating your understanding of health and safety practices.
✨Showcase Your Customer Service Skills
As a Casual Court & Tribunal Security Officer, you'll be interacting with various individuals. Highlight your strong communication skills and provide examples of how you've delivered excellent customer service in previous roles. This will show that you can maintain a professional and welcoming environment.
✨Demonstrate Flexibility and Reliability
Since this role involves working across multiple sites and varying shift patterns, emphasise your ability to adapt to changing circumstances. Share experiences where you've successfully managed unpredictable situations, showcasing your reliability and commitment to the job.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions during your interview. Practice responding to potential challenges you might face on the job, such as dealing with difficult individuals or managing security breaches. This will help you articulate your thought process and problem-solving abilities effectively.
