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- Tasks: Manage facilities, oversee budgets, and ensure health and safety compliance.
- Company: Join OCS UK & Ireland, a top facilities management company with over 50,000 colleagues.
- Benefits: Enjoy career progression, professional development, and a diverse, inclusive workplace.
- Why this job: Be part of a mission-driven team that values trust, respect, unity, and empowerment.
- Qualifications: Knowledge of property management, effective communication skills, and right to work in the UK required.
- Other info: Mandarin skills are a plus but not essential; we welcome diverse applicants!
The predicted salary is between 36000 - 60000 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment .
About The Role:
Shift pattern: Monday to Friday 08:30 – 17:30
OCS are proudly delivering facilities management services to Shaftesbury Capital since 2009 and have recently expanded our portfolio to include services to the world famous Carnaby, Soho and Chinatown.
The Estate Facilities Manager will be the key point of contact on one of these key estates. This role will be responsible for leading the team to deliver excellence through strategic direction, innovation, and stakeholder engagement.
This is a role responsible for leading the delivery of all facilities management services across this complex, dynamic and fast-paced destinations portfolio, to include but not limited to hard and soft services, health and safety and compliance.
Key responsibilities:
- To be responsible/assist with the drafting, control and reporting of service charge budget and expenditure for the site(s)
- Daily service review with the supervisors of the cleaning, security and M&E departments to update on current issues and agree priorities for the day and week.
- Regular inspections of the building fabric and monthly common part inspections and follow up with tenants as required
- Attend weekly FM team meetings to review progress against operational and business objectives
- Attend two weekly client meetings to report on all objectives.
- Manage the approval of invoices on P2P invoicing system and ensure all queries are dealt with in the timeframe
- Collate quarterly security incident information and submit to the client as required
- Manage and co-ordinate the delivery of all plant insurance inspections, ensuring remedial works are completed within the specified timeframe
- Provide work permits and permission to access permits for any non contractual and high risk works
- To be responsible for Health and Safety compliance on site, and the maintenance of records
- To proactively manage risk and deal with insurance issues and claims on site
- Manage the installation and ensure the maintenance of all kitchen ventilation systems alongside the clients specialist consultant.
- Ensure the Fire Alarm Maintenance schedule is kept up to date, accounting for any new acquisitions, disposals and fit outs.
- Undertake all vacant property checks and carry out duties such as flushing regimes and removing post
- Ensure procurement is carried out in line with company policy.
The ideal candidate should meet the following criteria:
- Experience within a Facilities Management/Building/Property Management based role is essential
- Experience working with service charges is also essential as this is a key part of this role
- Experience and understanding of health and safety regulations and compliance
- Strong communication and ability to build relationships with internal and external stakeholders, including tenants and landlords
- Experience within a similar role where financial responsibility has been key
- Experience managing a diverse & high profile portfolio within Facilities Management
- Understand the Industry and how stakeholders function
- Understand the basics of the investment market
- Knowledge of legislation relating to property management
- Develop an understanding of how to build and maintain client, supplier and tenant/customer relationships
- Understanding of key issues to be noted on property inspections
- Understand the principles of service charges, VAT and banking
- Understand the principles of contract law and TUPE
- Know and be able to apply legislation and policies relating to Health and Safety and Environmental protection
- Understand insurance relating to buildings and the FSA regulations
- Effective communicator both verbally and in writing
- Must have Right to Work in the UK
- Chinese / Mandarin speaking is preferred but not essential for this role
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Estate Facilities Manager employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Facilities Manager
✨Tip Number 1
Familiarise yourself with the facilities management industry, especially the specific services OCS provides. Understanding their operations and how they align with their TRUE values will help you demonstrate your fit for the role during interviews.
✨Tip Number 2
Network with professionals in the facilities management sector. Attend industry events or join relevant online forums to connect with current employees or others in similar roles. This can provide insights into the company culture and expectations.
✨Tip Number 3
Brush up on your knowledge of health and safety regulations, property management legislation, and service charge principles. Being well-versed in these areas will not only boost your confidence but also show your commitment to the role.
✨Tip Number 4
Prepare to discuss your experience in managing client relationships and handling operational challenges. Be ready to share specific examples that highlight your problem-solving skills and ability to work collaboratively with diverse teams.
We think you need these skills to ace Estate Facilities Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities of the Estate Facilities Manager. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Strong CV: Your CV should clearly outline your experience in facilities management, particularly in areas like budget control, health and safety compliance, and client relationship management. Use bullet points for clarity and ensure it is well-structured.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past work that demonstrate your ability to meet the key responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at OCS Group
✨Know Your Industry
Familiarise yourself with the facilities management sector, especially the specific services offered by the company. Understanding how stakeholders function within this industry will help you answer questions more effectively and demonstrate your knowledge.
✨Demonstrate Communication Skills
As an Estate Facilities Manager, effective communication is key. Prepare to showcase your verbal and written communication skills during the interview. You might be asked to explain complex concepts clearly, so practice articulating your thoughts on relevant topics.
✨Understand Health and Safety Regulations
Be prepared to discuss your knowledge of health and safety compliance, as well as any relevant legislation. Highlight your experience in managing risk and dealing with insurance issues, as these are crucial aspects of the role.
✨Showcase Problem-Solving Abilities
Expect scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you successfully managed challenges related to property inspections, service charge budgets, or client relationships.
