At a Glance
- Tasks: Provide a welcoming front-of-house service while ensuring security for staff and visitors.
- Company: Join OCS, a leading facilities management company with a commitment to excellence.
- Benefits: Flexible working hours, professional development, and a supportive team environment.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Be the friendly face of security and make a real difference in your community.
- Qualifications: SIA Licence required; customer service experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
WORKING HOURS - Fridays only. Will include holiday and sickness cover Monday - Thursday.
ROLE OVERVIEW
OCS are looking for two Relief Security Reception Staff members, one for Manchester City Centre and one for Liverpool City Centre to support daily activities on a range of sites. We are seeking a professional and approachable Security Receptionist to provide a welcoming front-of-house service while ensuring the security of staff, visitors, and contractors. This role combines reception duties with security responsibilities, requiring excellent communication, organisation, and customer service skills.
Responsibilities
- Provide a friendly and professional front-of-house service to all staff, visitors, and contractors, ensuring accurate sign-in/out procedures in line with site security requirements.
- Deliver proactive support, including booking taxis, meeting rooms, and providing relevant information as required.
- Assist visitors, staff, and contractors with queries and provide additional support when needed.
- Answer phone calls efficiently and perform administrative duties as required.
- Maintain calm, professional, and clear communication at all times.
- Manage access control for staff, visitors, and contractors.
- Monitor CCTV systems and conduct regular security checks.
- Respond promptly to incidents, alarms, and emergencies.
- Maintain accurate records of daily activities and incidents.
- Assist with general enquiries and provide excellent customer service.
- Ensure compliance with all security procedures and protocols.
Candidate Requirements
- Right to work in the UK.
- Frontline SIA Licence required.
- Experience in administration, reception, or customer service is desirable.
- Proficient in Microsoft Office.
- Excellent customer service and interpersonal skills.
Additional Requirements
All successful applicants will be required to undergo screening and vetting in line with BS7858 standards.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Security Receptionist in Edinburgh employer: OCS Group
OCS UK & Ireland is an exceptional employer, offering a supportive and inclusive work environment that prioritises professional development and career progression. As a Security Receptionist in the vibrant city centres of Manchester and Liverpool, you will enjoy a role that combines customer service with security responsibilities, all while being part of a company that values Trust, Respect, Unity, and Empowerment. With a commitment to diversity and a focus on making a positive impact in the communities we serve, OCS provides a rewarding workplace for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Security Receptionist in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Security Receptionist role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from OCS or at a job fair, be ready to introduce yourself and explain why you'd be a great fit for the role. Keep it friendly and professional!
✨Tip Number 3
Stay active on social media! Follow OCS and other companies you're interested in on platforms like LinkedIn. Engage with their posts and share relevant content to show your enthusiasm for the industry.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Security Receptionist in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Security Receptionist role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your values align with our TRUE values of Trust, Respect, Unity, and Empowerment. Let us know what makes you tick!
Show Off Your Communication Skills:Since this role involves a lot of interaction with staff and visitors, make sure your written application reflects your excellent communication skills. Keep it clear, professional, and friendly – just like how you'd interact with people in person!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at OCS Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Receptionist. Familiarise yourself with the key tasks like managing sign-in procedures, monitoring CCTV, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Security Receptionist, communication is key. During the interview, demonstrate your ability to communicate clearly and professionally. You might be asked how you would handle difficult situations or queries from visitors, so prepare examples that highlight your interpersonal skills and calmness under pressure.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Since this role involves front-of-house duties, looking polished will reflect your understanding of the importance of professionalism in a security environment.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, or specific security protocols they follow. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
