At a Glance
- Tasks: Ensure safety and security in court buildings while providing excellent customer service.
- Company: Join OCS, a leading facilities management company with a commitment to community and values.
- Benefits: Flexible working hours, funded training, and access to discounts and wellbeing resources.
- Other info: Opportunities for career progression and a diverse, inclusive workplace.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: SIA Licence, strong communication skills, and a professional approach required.
The predicted salary is between 24000 - 28000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
As a Casual Court & Tribunal Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment across a range of court and tribunal buildings within a defined area. You will be responsible for supporting site teams with access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are treated in a professional and respectful manner. This is a flexible, multi-site role, where you will work across different locations to support operational needs such as sickness and absence. Shift patterns will vary depending on site requirements, with most shifts taking place Monday to Friday during court operating hours.
Your key responsibilities will include, but are not limited to:
- Provide a professional, welcoming and customer‑focused service to all court users
- Control access to buildings, ensuring security procedures are followed at all times
- Operate security equipment including CCTV, x‑ray machines and handheld metal detectors
- Conduct searches in line with site procedures, including bag checks on entry
- Monitor public and restricted areas, maintaining regular communication with control points
- Patrol court buildings and satellite locations where required
- Respond promptly and effectively to alarms, incidents and security concerns
- Accurately record and report all incidents and activities
- Support the safe and secure movement of people within the building
- Maintain high standards of professionalism and compliance at all times
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A valid SIA Licence and relevant security experience
- Strong communication and customer service skills
- A professional, reliable and detail‑focused approach
- Good understanding of security procedures and health & safety practices
- Ability to remain calm and respond effectively in challenging situations
- Ability to travel between sites within a defined area
Desirable:
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and screening equipment
Why join OCS?
- Flexible working patterns to suit operational needs
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
- Access to the Hapi app for discounts, rewards and wellbeing resources
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Court & Tribunal Security Officer in Edinburgh employer: OCS Group
OCS UK & Ireland is an exceptional employer, offering a flexible working environment and a strong commitment to employee development through funded training and clear pathways to recognised qualifications. Our supportive team culture within the Courts & Tribunals Service ensures that every colleague feels valued and empowered, while our TRUE values of Trust, Respect, Unity, and Empowerment guide our mission to create a safe and welcoming atmosphere for all. Join us to be part of a diverse workforce dedicated to making a positive impact in the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Court & Tribunal Security Officer in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out OCS's values like Trust and Respect. This will help you connect with the interviewers and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! As a Casual Court & Tribunal Security Officer, you'll need to interact with various people. Role-play common scenarios with a friend to boost your confidence and ensure you come across as professional and approachable.
✨Tip Number 3
Be ready to discuss your experience with security procedures. Brush up on your knowledge of CCTV and access control systems, as these are key parts of the role. Showing that you’re knowledgeable will definitely impress the hiring team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Casual Court & Tribunal Security Officer in Edinburgh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Casual Court & Tribunal Security Officer role. Highlight your relevant experience, especially in security and customer service, to show us you’re the right fit!
Showcase Your Skills:Don’t forget to mention your SIA Licence and any experience with security systems like CCTV. We want to see how your skills align with our needs, so be specific about what you bring to the table.
Be Professional and Personable:Since this role involves interacting with court users, it’s important to convey your strong communication skills. Use a friendly yet professional tone in your application to reflect how you’d engage with visitors.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with OCS!
How to prepare for a job interview at OCS Group
✨Know Your Security Procedures
Familiarise yourself with the security protocols relevant to court and tribunal environments. Be prepared to discuss how you would handle specific situations, such as access control or responding to incidents, demonstrating your understanding of health and safety practices.
✨Showcase Your Customer Service Skills
As a Casual Court & Tribunal Security Officer, you'll need to provide a welcoming service. Think of examples from your past experiences where you successfully managed customer interactions, especially in challenging situations, and be ready to share these during the interview.
✨Demonstrate Flexibility and Reliability
This role requires adaptability due to varying shift patterns and locations. Highlight your ability to work across different sites and your commitment to maintaining professionalism, even under pressure. Share any previous experiences that showcase your reliability in similar roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Practice answering questions like how you would respond to an alarm or manage a difficult visitor. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
