At a Glance
- Tasks: Craft and serve high-quality coffee while delivering exceptional customer service.
- Company: Join OCS UK & Ireland, a leading facilities management company with a vibrant culture.
- Benefits: Enjoy a pension scheme, discounts, training opportunities, and 24/7 wellbeing support.
- Why this job: Be part of a dynamic team and make every coffee moment special for customers.
- Qualifications: Excellent communication skills and a friendly, professional attitude are essential.
- Other info: Great career progression opportunities in an inclusive and diverse environment.
The predicted salary is between 11 - 16 £ per hour.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Working Pattern: Monday to Friday day shift
We are seeking a passionate and motivated Barista to join our Catering team. Based at our prestigious client location, this role is perfect for someone who loves delivering exceptional coffee and outstanding customer service.
Main Duties & Responsibilities of the Role:
- Craft and serve a variety of high-quality coffee drinks, including espresso-based beverages, teas, and seasonal specials, ensuring consistency in taste and presentation.
- Provide excellent customer service, greeting clients and visitors with a professional and friendly attitude.
- Maintain cleanliness and organisation of the coffee station, adhering to hygiene and safety standards at all times.
- Handle cash and operate the point-of-sale system efficiently, processing transactions accurately and promptly.
- Monitor stock levels, assist with ordering supplies, and manage deliveries to ensure the coffee station is well-stocked.
- Clean and maintain coffee machines and other equipment, reporting technical issues to management as needed.
- Stay informed about the coffee menu, seasonal specials, and food pairings to upsell products and make informed recommendations to customers.
- Assist the catering team during busy periods, helping with food preparation and service.
- Follow company policies and procedures, including hygiene, safety, and security protocols.
- Contribute to a positive team environment by supporting colleagues and maintaining a collaborative atmosphere.
About You:
- Must have the right to work in the UK.
- Excellent communication skills and attention to detail.
- Ability to work to deadlines and prioritise tasks.
- Strong interpersonal skills and the ability to work collaboratively with different departments.
- Friendly and professional demeanour when interacting with guests and clients.
What will you get in return?
- A pension scheme - to save for the future - eligibility rules apply.
- Access to high street discounts.
- Access to low interest loans.
- Recognition scheme 'OCS Stars' - monetary rewards given to top performers.
- Training and Development - apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme.
- Long Service Awards.
- Cycle to work scheme - discounted bicycles.
- Access to our Employee Assistance Programme - 24-7 Wellbeing Support.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest. You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Barista in Edinburgh employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on OCS UK & Ireland. Understand their TRUE values and how they operate. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your coffee knowledge! Brush up on different coffee drinks and how to make them. Being able to chat about seasonal specials or food pairings can really impress during your interview. Plus, it shows you're passionate about the role!
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you provided excellent service. Be ready to share these stories during your interview to demonstrate how you embody the friendly and professional demeanour they're looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on other opportunities that might suit you. Let’s get you that Barista position!
We think you need these skills to ace Barista in Edinburgh
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us know why you love coffee and what makes you a great Barista. Share any experiences you've had that highlight your passion for crafting the perfect cup!
Highlight Your Customer Service Skills: We value exceptional customer service, so make sure to include examples of how you've gone above and beyond for customers in previous roles. A friendly and professional demeanour is key!
Be Detail-Oriented: Attention to detail is crucial in this role. In your application, mention how you ensure cleanliness and organisation in your work environment, as well as how you handle tasks efficiently.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you can also sign up for job alerts to stay updated on future opportunities with us!
How to prepare for a job interview at OCS Group
✨Know Your Coffee
Make sure you brush up on your coffee knowledge before the interview. Understand the different types of coffee drinks, especially espresso-based ones, and be ready to discuss your favourites or any unique seasonal specials you might suggest to customers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about creating a friendly and professional atmosphere.
✨Practice Your Communication
Since excellent communication skills are key, practice speaking clearly and confidently about your experiences. You might even want to role-play with a friend to simulate the interview environment and get comfortable with answering questions.
✨Demonstrate Team Spirit
Be ready to talk about how you work well in a team. Share specific instances where you supported colleagues or contributed to a positive team environment, as this will show that you align with the company's TRUE values of Trust, Respect, Unity, and Empowerment.