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- Tasks: Lead catering operations, ensuring high-quality food services and excellent customer experiences.
- Company: Join OCS UK & Ireland, a top facilities management company with a diverse workforce.
- Benefits: Flexible working hours, professional development opportunities, and a supportive team environment.
- Why this job: Make a real impact in the catering industry while developing your leadership skills.
- Qualifications: Experience in catering management and strong communication skills required.
- Other info: Dynamic role covering multiple sites with great career progression potential.
The predicted salary is between 30000 - 42000 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
To provide flexible managerial support across multiple catering sites, ensuring the delivery of high‑quality food services, operational continuity, and an excellent customer experience. The Support Relief Catering Manager steps in during periods of absence, increased demand, or to assist in the rollout of new operational processes. This is a mobile chef relief role and would be covering the Coventry, Birmingham and Warwick areas.
Days of working: 5 in 7
Key Responsibilities
- Operational Leadership
- Manage day‑to‑day catering operations across designated sites.
- Maintain high standards of food production, presentation, and hygiene.
- Ensure smooth service delivery during staff shortages or manager absences.
- Oversee stock control, ordering, and supplier relationships.
- Support the implementation of new menus, systems, or procedures.
- People Management
- Lead, motivate, and support catering teams during relief placements.
- Provide training and guidance to maintain consistent standards across teams.
- Assist with rota management and allocation of staffing resources.
- Promote a positive, inclusive, and safe working environment.
- Food Safety & Compliance
- Ensure all activities comply with food safety legislation and organisational policies.
- Maintain accurate records including temperature logs, cleaning schedules, and HACCP documentation.
- Monitor compliance with allergen control and health & safety policies.
- Customer Experience
- Deliver excellent customer service across all sites.
- Respond to customer feedback and resolve issues promptly.
- Ensure the catering offer meets service expectations and organisational standards.
- Financial Management
- Assist with budget management, cost control, and waste reduction.
- Support revenue‑driven initiatives (where applicable).
- Ensure correct cash handling procedures and financial reporting.
- Continuous Improvement
- Identify areas for operational development and share best practice.
- Support change management initiatives across catering services.
- Contribute to audits, quality reviews, and service improvement plans.
Person Specification
- Essential
- Experience supervising or managing catering operations.
- Strong understanding of food hygiene, allergen management, and health & safety.
- Excellent communication and people‑management skills.
- Ability to work flexibly across multiple sites.
- Strong organisational and problem‑solving abilities.
- Level 2 Food Safety (minimum).
- Desirable
- Level 3 Food Safety or equivalent.
- Experience working across multi‑site catering operations.
- Knowledge of cost control and basic financial reporting.
- Experience in a hospitality, education, commercial, or care‑sector kitchen.
Key Attributes
- Adaptable and calm under pressure.
- Confident decision‑maker.
- Customer‑focused mindset.
- Positive and supportive attitude.
- Commitment to high standards and continuous improvement.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest. You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Support Relief Chef Manager in Devon employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Relief Chef Manager in Devon
✨Tip Number 1
Network like a pro! Reach out to your contacts in the catering industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! Volunteer or take on temporary roles in catering to gain experience and show potential employers your commitment. Plus, it’s a great way to meet people and learn about different operations.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you admire, like OCS UK & Ireland. Express your interest and ask if they have any upcoming opportunities that fit your skills.
✨Tip Number 4
Keep an eye on our website! We regularly update our job listings, so make sure to check back often. Signing up for job alerts can also help you stay in the loop about new openings that match your expertise.
We think you need these skills to ace Support Relief Chef Manager in Devon
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your experience in managing catering operations. We want to see how you've led teams and maintained high standards in food production and hygiene.
Be Personable: Your communication skills are key! Use your application to showcase how you connect with people and resolve issues. We love a positive attitude, so let that shine through in your writing.
Tailor Your Application: Make sure to tailor your application to the role. Mention specific responsibilities from the job description, like operational leadership and customer experience, to show us you’re the perfect fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of all the amazing candidates. Plus, you can sign up for job alerts while you’re at it!
How to prepare for a job interview at OCS Group
✨Know Your Stuff
Make sure you brush up on your knowledge of food hygiene, allergen management, and health & safety regulations. Being able to discuss these topics confidently will show that you're serious about maintaining high standards in catering operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated staff or resolved conflicts. This role requires strong people management skills, so demonstrating your ability to lead will be key.
✨Be Ready for Flexibility
Since this is a mobile role covering multiple sites, be prepared to discuss your experience working in different environments. Highlight your adaptability and how you've handled challenges in previous roles, especially under pressure.
✨Customer Service Focus
Think of specific instances where you've gone above and beyond for customers. This role emphasises excellent customer service, so being able to share your experiences will help you stand out as a candidate who truly cares about the customer experience.
