At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Flexible shifts, professional development opportunities, and a supportive work environment.
- Other info: Diverse and inclusive workplace that values every individual.
- Why this job: Make a real impact in the community while developing your skills in a dynamic role.
- Qualifications: SIA Licence, strong customer service skills, and the right to work in the UK.
The predicted salary is between 12 - 15 € per hour.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday - Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time. Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security experience.
- Strong people and customer service skills.
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Court & Tribunal Security Officer in Dartford employer: OCS Group
At OCS UK & Ireland, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises Trust, Respect, Unity, and Empowerment. As a Casual Court & Tribunal Security Officer, you will benefit from flexible working hours, opportunities for professional development, and a commitment to your growth through funded training programmes. Join us in making a meaningful impact within the community while enjoying a diverse and inclusive workplace that values every individual.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Court & Tribunal Security Officer in Dartford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in security or facilities management. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching OCS and their TRUE values. Show us how your skills align with Trust, Respect, Unity, and Empowerment. We love candidates who resonate with our mission!
✨Tip Number 3
Practice your customer service skills! As a Security Officer, you'll be interacting with court users regularly. Role-play scenarios with a friend to boost your confidence and communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that fit your profile.
We think you need these skills to ace Casual Court & Tribunal Security Officer in Dartford
Some tips for your application 🫡
Show Your Passion for Security:When writing your application, let us know why you're passionate about providing exceptional customer service and ensuring safety. Share any relevant experiences that highlight your dedication to security and how you can contribute to our mission.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to match the job description. Highlight your SIA Licence, relevant security experience, and strong people skills. We want to see how your background aligns with what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we appreciate a well-structured application that showcases your skills without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can sign up for job alerts to stay updated on future opportunities!
How to prepare for a job interview at OCS Group
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Casual Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with court users, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to ensure safety and satisfaction. This will highlight your ability to provide exceptional service in a security context.
✨Demonstrate Effective Communication
Effective communication is crucial in this role. During the interview, practice clear and concise responses. You might also want to prepare for scenarios where you need to communicate with colleagues or the control room. Showing that you can convey information effectively will set you apart.
✨Emphasise Your Commitment to Safety
Safety is a top priority in this position. Be ready to discuss your understanding of security protocols and your commitment to maintaining a safe environment. Mention any relevant training or certifications you have, as this will reinforce your dedication to the role and the values of OCS.
