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- Tasks: Lead catering operations, ensuring high-quality food services and excellent customer experiences.
- Company: Join OCS UK & Ireland, a top facilities management company with a diverse workforce.
- Benefits: Flexible working hours, career progression, and a supportive team environment.
- Why this job: Make a real impact in the catering industry while developing your skills.
- Qualifications: Experience in catering management and strong communication skills required.
- Other info: Work across multiple sites in Coventry, Birmingham, and Warwick.
The predicted salary is between 30000 - 42000 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
To provide flexible managerial support across multiple catering sites, ensuring the delivery of high‑quality food services, operational continuity, and an excellent customer experience. The Support Relief Catering Manager steps in during periods of absence, increased demand, or to assist in the rollout of new operational processes. This is a mobile chef relief role and would be covering the Coventry, Birmingham and Warwick areas.
Days of working: 5 in 7
Key Responsibilities
- Operational Leadership
- Manage day‑to‑day catering operations across designated sites.
- Maintain high standards of food production, presentation, and hygiene.
- Ensure smooth service delivery during staff shortages or manager absences.
- Oversee stock control, ordering, and supplier relationships.
- Support the implementation of new menus, systems, or procedures.
- People Management
- Lead, motivate, and support catering teams during relief placements.
- Provide training and guidance to maintain consistent standards across teams.
- Assist with rota management and allocation of staffing resources.
- Promote a positive, inclusive, and safe working environment.
- Food Safety & Compliance
- Ensure all activities comply with food safety legislation and organisational policies.
- Maintain accurate records including temperature logs, cleaning schedules, and HACCP documentation.
- Monitor compliance with allergen control and health & safety policies.
- Customer Experience
- Deliver excellent customer service across all sites.
- Respond to customer feedback and resolve issues promptly.
- Ensure the catering offer meets service expectations and organisational standards.
- Financial Management
- Assist with budget management, cost control, and waste reduction.
- Support revenue‑driven initiatives (where applicable).
- Ensure correct cash handling procedures and financial reporting.
- Continuous Improvement
- Identify areas for operational development and share best practice.
- Support change management initiatives across catering services.
- Contribute to audits, quality reviews, and service improvement plans.
Person Specification
- Essential
- Experience supervising or managing catering operations.
- Strong understanding of food hygiene, allergen management, and health & safety.
- Excellent communication and people‑management skills.
- Ability to work flexibly across multiple sites.
- Strong organisational and problem‑solving abilities.
- Level 2 Food Safety (minimum).
- Desirable
- Level 3 Food Safety or equivalent.
- Experience working across multi‑site catering operations.
- Knowledge of cost control and basic financial reporting.
- Experience in a hospitality, education, commercial, or care‑sector kitchen.
Key Attributes
- Adaptable and calm under pressure.
- Confident decision‑maker.
- Customer‑focused mindset.
- Positive and supportive attitude.
- Commitment to high standards and continuous improvement.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest. You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Support Relief Chef Manager in Coventry employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Relief Chef Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering industry, especially those who might know someone at OCS. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Be ready for a chat! If you get an interview, brush up on your knowledge about food safety and customer service. Show them you’re not just a chef but a leader who can motivate teams and ensure high standards.
✨Tip Number 3
Flexibility is key! Since this role covers multiple sites, highlight your adaptability during interviews. Share examples of how you’ve successfully managed operations under pressure or during staff shortages.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that fit your skills.
We think you need these skills to ace Support Relief Chef Manager in Coventry
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your experience in managing catering operations. We want to see how you've led teams and maintained high standards in food production and hygiene.
Be Personable: Your communication skills are key! Use your application to showcase how you connect with people and resolve issues. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the role. Mention specific experiences that relate to the responsibilities listed in the job description, like managing multiple sites or ensuring compliance with food safety regulations.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and keep track of it. Plus, you can sign up for job alerts to stay updated on future opportunities!
How to prepare for a job interview at OCS Group
✨Know Your Stuff
Make sure you brush up on your knowledge of food hygiene, allergen management, and health & safety regulations. Being able to discuss these topics confidently will show that you're serious about maintaining high standards in catering operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated staff or resolved conflicts. This role requires strong people management skills, so demonstrating your ability to lead will be key.
✨Be Ready for Flexibility
Since this is a mobile role covering multiple sites, be prepared to discuss your experience working in different environments. Highlight your adaptability and how you've handled challenges in various catering settings.
✨Customer Service is Key
Think of specific instances where you've gone above and beyond to ensure customer satisfaction. This role places a strong emphasis on delivering an excellent customer experience, so showcasing your customer-focused mindset will set you apart.
