Contract Cleaning Manager – Rail – Nights

b Overview /b p In this role you will oversee train presentation and cleaning in depots, ensuring assets meet safety, quality and contractual standards during night operations. You will lead safe, compliant service delivery across a major rail contract, manage staffing and costs, and drive continuous improvement. You will coordinate resources, maintain supplier and union relationships, and ensure KPI targets are achieved while promoting a strong safety culture. This is a hands-on leadership role at the heart of nightly rail operations with a focus on efficiency and quality. /p b Pay / Benefits /b ul li award-winning employer /li li digital learning via OCS Academy /li li Hapi retail perks and wellbeing resources /li li professional growth opportunities /li li flexible pay via Wagestream /li li strong company values (TRUE: Trust, Respect, Unity, Empowerment) /li /ul b Responsibilities /b ul li Oversee train presentation and cleaning within depots to meet contractual, safety and quality standards /li li Lead safe, compliant delivery of contracted services across a major rail contract during night shifts /li li Support continuous improvement and contract management to add value to the business /li li Control staffing levels, labour deployment and operational costs to stay within budget /li li Ensure availability of labour, equipment, materials and consumables to meet standards /li li Manage planned, reactive, and project works in a live rail environment /li li Plan work schedules, shifts and resources to meet KPIs and operational demands /li li Manage absenteeism and holiday planning to minimise service disruption /li li Maintain high standards of operational performance and compliance with rail industry standards and safe systems of work /li li Collaborate with teams to drive improvements and exceed KPI/SLA targets /li li Develop and implement engagement, coaching and succession plans to improve team performance /li li Communicate with frontline teams through briefs and toolbox talks to promote safety culture /li li Ensure personnel, subcontractors and suppliers comply with legislation, standards, and client procedures /li li Investigate incidents, accidents and service failures and implement corrective actions /li li Establish relationships with client stakeholders and act as escalation point during night shifts /li /ul b Key requirements /b ul li Experience in Rail, Transport, Facilities Management or other safety-critical environments /li li Understanding of rail compliance requirements and safety-critical working practices /li li Experience working in rail depots, rolling stock or transport environments is desirable /li li Knowledge of health, safety and safety management systems /li li Ability to develop relationships with Trade Union representatives and drive change /li li Willingness to obtain Sentinel Card/PTS or hold related certification (desirable) /li li Knowledge of Sentinel Scheme Rules and rail industry safety standards (desirable) /li li IOSH Managing Safely or NEBOSH qualification (desirable) /li /ul ul li Leadership and people management /li li Collaboration and teamwork /li li Effective communication and briefing skills /li li Health, safety and compliance in rail environments /li li Contract management and KPI/SLA delivery /li li Shift planning and labour deployment /li /ul