At a Glance
- Tasks: Lead a dynamic cleaning team, manage schedules, and ensure top-notch cleanliness across various areas.
- Company: Join OCS UK & Ireland, a top facilities management company with over 50,000 colleagues and a £2bn turnover.
- Benefits: Enjoy professional development opportunities, career progression, and a diverse, inclusive work environment.
- Why this job: Be part of a mission-driven team that values Trust, Respect, Unity, and Empowerment while making a real impact.
- Qualifications: Previous management experience in cleaning or similar fields is preferred; excellent customer service skills are essential.
- Other info: Flexible working hours and a commitment to diversity make this an exciting opportunity for all applicants.
The predicted salary is between 24000 - 36000 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role:
Shift pattern:Monday, Tuesday, Thursday and Friday from 6am-12pm, Sunday from 9am-3pm
We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team.
You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.
Your key responsibilities will include, but are not limited to:
- Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
- Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
- Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
- Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
- Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
The ideal candidate should meet the following criteria:
- You must have right to work in the UK.
- Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable
- Experience in staffing, rotas, training, and basic HR compliance.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
How to Apply:
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Cleaning Manager employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager
✨Tip Number 1
Familiarise yourself with OCS UK & Ireland's TRUE values: Trust, Respect, Unity, and Empowerment. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Highlight your previous experience in managing cleaning teams or similar roles. Be prepared to discuss specific examples of how you've successfully handled staff rotas, training, and compliance issues, as these are key responsibilities for the Cleaning Manager position.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've dealt with client feedback or complaints in the past. This will demonstrate your ability to maintain high standards and ensure client satisfaction, which is crucial for this role.
✨Tip Number 4
Research the latest trends and best practices in cleaning management. Being knowledgeable about innovative cleaning techniques and products can set you apart from other candidates and show your commitment to excellence in the role.
We think you need these skills to ace Cleaning Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Cleaning Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in cleaning management or supervision. Include specific examples of how you've managed staff, handled training, or improved cleaning processes.
Showcase Customer Service Skills: Since excellent customer service skills are essential for this role, provide examples in your application that demonstrate your ability to interact positively with clients and resolve issues effectively.
Tailor Your Application: Make sure your CV and cover letter are tailored to the Cleaning Manager position. Use keywords from the job description and align your experiences with the company's TRUE values: Trust, Respect, Unity, and Empowerment.
How to prepare for a job interview at OCS Group
✨Showcase Your Leadership Skills
As a Cleaning Manager, you'll be overseeing a team. Be prepared to discuss your previous management experience, how you motivate your team, and any successful strategies you've implemented in the past.
✨Understand the Company Values
Familiarise yourself with OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Be ready to explain how these values resonate with you and how you would embody them in your role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, such as handling staff conflicts or managing cleaning schedules under tight deadlines. Think of specific examples from your past experiences to illustrate your approach.
✨Demonstrate Customer Service Excellence
Excellent customer service is crucial in this role. Be prepared to share examples of how you've handled customer complaints or ensured high standards of service in previous positions.