At a Glance
- Tasks: Ensure safety and security while providing excellent customer service.
- Company: Join OCS UK & Ireland, a leading facilities management company with a diverse workforce.
- Benefits: Opportunities for professional development and career progression in a supportive environment.
- Other info: Flexible shifts and a chance to work with inspiring colleagues.
- Why this job: Be part of a team that values Trust, Respect, Unity, and Empowerment.
- Qualifications: SIA Frontline Licence and experience in concierge or reception roles required.
The predicted salary is between 24000 - 30000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Days of Working: Variable shifts dependent upon business needs. The ideal candidate will play a vital role in ensuring the safety and security of our clients, their premises, and the public. This role requires vigilance, excellent communication skills, and the ability to respond promptly and effectively to security incidents.
Key Responsibilities
- Provide a professional and friendly reception service.
- Manage access control for staff, visitors, and contractors.
- Providing a high standard customer service.
- Respond promptly to incidents, alarms, and emergencies.
- Maintain accurate records of daily activities and incidents.
- Assist with general enquiries and deliver excellent customer service.
- Ensure compliance with all security procedures and protocols.
- Complete vehicle and foot site patrols.
Candidate Requirements
- Valid SIA Frontline Licence (essential).
- Previous experience in a concierge or reception role (essential and to be evidenced in application).
- Excellent communication and interpersonal skills.
- Strong customer service focus and attention to detail.
- Flexibility to work varied 8 to 12-hour shifts on days.
- Professional appearance and demeanour.
- Ability to remain calm and professional in high-pressure situations.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Security Officer in Chester employer: OCS Group
OCS UK & Ireland is an exceptional employer that prioritises the well-being and development of its employees. With a strong commitment to its TRUE values of Trust, Respect, Unity, and Empowerment, the company fosters a supportive work culture where colleagues can thrive. Employees benefit from diverse career progression opportunities, a focus on professional development, and the chance to work in a dynamic environment that values inclusivity and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Chester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching OCS UK & Ireland and understanding their TRUE values. Show us how your skills align with their mission and how you can contribute to making people and places better.
✨Tip Number 3
Practice your communication skills! Since excellent communication is key for this role, consider doing mock interviews with friends or using online resources to refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that fit your profile.
We think you need these skills to ace Security Officer in Chester
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in a concierge or reception role. We want to see how your background aligns with the responsibilities of the Security Officer position, so don’t hold back!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since excellent communication skills are key for this role.
Tailor Your Application:Take a moment to tailor your application to reflect our TRUE values - Trust, Respect, Unity, and Empowerment. Show us how you embody these values in your work and interactions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you can sign up for job alerts while you’re at it!
How to prepare for a job interview at OCS Group
✨Know Your Security Protocols
Familiarise yourself with common security procedures and protocols relevant to the role. Be ready to discuss how you would handle specific scenarios, such as responding to alarms or managing access control.
✨Showcase Your Customer Service Skills
Since this role requires a strong customer service focus, prepare examples from your past experiences where you provided excellent service. Highlight your communication skills and how you maintained professionalism in challenging situations.
✨Demonstrate Your Vigilance
During the interview, convey your ability to remain alert and observant. You might want to share instances where your vigilance helped prevent incidents or ensured safety, showcasing your proactive approach.
✨Dress the Part
Make sure to present yourself professionally, as first impressions matter. Dress appropriately for the interview to reflect the professional appearance expected in the role of a Security Officer.
