At a Glance
- Tasks: Monitor incidents and support emergency response to ensure safety at the Resort.
- Company: Leading facilities management company with a commitment to innovation and community.
- Benefits: Seasonal contract with opportunities for professional development and career progression.
- Other info: Inclusive workplace that values diversity and encourages all applicants.
- Why this job: Join a dynamic team making a real difference in safety and security.
- Qualifications: CCTV Licence required; excellent customer service and teamwork skills essential.
The predicted salary is between 25000 - 30000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Shift Pattern: Varied
Please note: This is a seasonal fixed term contract position.
The Security Controller plays a vital supporting role in maintaining a safe and secure environment at the Resort by assisting the Security and Incident Manager in overseeing daily safety operations and emergency response strategies. This position is responsible for ensuring that safety systems and protocols are operational, incidents are documented and managed effectively, and communication during emergencies is coordinated seamlessly. The controller will work closely with the emergency response teams, monitoring safety systems, supporting incident management, and ensuring the readiness of safety resources.
Main Responsibilities:
- Oversee the real-time monitoring of incidents, ensuring accurate and timely documentation within incident management systems.
- Assist the Security and Incident Manager in implementing and monitoring emergency protocols, particularly during evacuations, guest incidents, and crisis management.
- Support the coordination and deployment of resources during emergencies, ensuring rapid response and efficient use of personnel and equipment.
- Monitor the operational readiness of safety systems, including CCTV and public address systems, ensuring they are fully functional during critical situations.
- Ensure that communication between teams during emergencies is clear and effective, including liaising between departments like Park Operations, Accommodation, and Facilities.
- Support the continuous improvement of emergency protocols, suggesting new approaches to enhance response time and effectiveness.
We are looking for:
- CCTV Licence essential
- Excellent customer service skills to communicate in an effective and positive manner with all customers and colleagues.
- Be flexible in your approach and willing to adapt positively in any situation.
- Establish good network amongst other team members.
- Contributes to “can do” motivational Team environment.
- Constantly strives to ensure standards are exceeded and works with managers to achieve these standards.
- Assist other Departments when necessary.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Security & Incident Controller in Chertsey employer: OCS Group
OCS UK & Ireland is an exceptional employer, offering a dynamic work environment where safety and security are paramount. With a strong commitment to professional development and a culture rooted in Trust, Respect, Unity, and Empowerment, employees are encouraged to grow and thrive within the organisation. The seasonal role of Security & Incident Controller not only provides valuable experience in emergency response but also allows for collaboration with diverse teams, ensuring a rewarding and meaningful career path in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Security & Incident Controller in Chertsey
✨Tip Number 1
Network like a pro! Reach out to current employees at OCS UK & Ireland on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Security & Incident Controller role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of emergency protocols and incident management. We recommend practising common interview questions related to safety operations so you can showcase your expertise confidently.
✨Tip Number 3
Show off your customer service skills during the interview! Remember, communication is key in this role, so be ready to share examples of how you've effectively communicated in past situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on future opportunities that match your skills.
We think you need these skills to ace Security & Incident Controller in Chertsey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Security & Incident Controller role. Highlight your relevant experience, especially in safety operations and emergency response, to show us you’re the perfect fit!
Show Off Your Skills:Don’t forget to showcase your customer service skills and any relevant certifications, like your CCTV Licence. We want to see how you can contribute to our TRUE values of Trust, Respect, Unity, and Empowerment.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates or job alerts!
How to prepare for a job interview at OCS Group
✨Know Your Safety Protocols
Familiarise yourself with the safety systems and emergency protocols relevant to the role. Be prepared to discuss how you would handle specific incidents or emergencies, showcasing your understanding of the importance of these procedures.
✨Showcase Your Communication Skills
Since effective communication is key during emergencies, practice articulating your thoughts clearly and confidently. Think of examples where you've successfully communicated in high-pressure situations, as this will demonstrate your ability to liaise between departments.
✨Demonstrate Flexibility and Team Spirit
Highlight your adaptability and willingness to support other departments when needed. Share experiences where you’ve worked collaboratively in a team environment, showing that you embody the TRUE values of Trust, Respect, Unity, and Empowerment.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about their approach to continuous improvement in emergency protocols or how they support professional development.
