At a Glance
- Tasks: Join the team ensuring guest safety and delivering unforgettable experiences during Fright Nights.
- Company: OCS UK & Ireland, a leading facilities management company with a diverse culture.
- Benefits: Flexible pay, digital learning, retail perks, and professional growth opportunities.
- Other info: Dynamic role with opportunities for career progression and personal development.
- Why this job: Be part of the UK's most iconic scare event and gain valuable experience in security.
- Qualifications: Must have an active SIA license and excellent customer service skills.
The predicted salary is between 11.7 - 14.3 £ per hour.
Early starts, late finishes matching the Thorpe Park - Fright Nights Event rota. Love Halloween? Want to be part of the team behind the UK's most iconic scare event? Join us as a Seasonal Security Officer and help deliver Fright Nights 2026, celebrating 25 years of thrills, chills and unforgettable guest experiences. Working from September through November, you'll be part of the action during our most exciting season, supporting everything from scare attractions and performers to guest safety and security operations.
You will be a part of the team which plays a pivotal role in ensuring guests' safety and enjoyment for millions of guests on site. We promote a proactive and diverse culture delivering great customer service to all our guests whilst ensuring the safety of our guests, staff and assets at the Resort! The day to day you will consist of being part of a response team patrolling the Resort interacting with guests, checking bags and personal searches, back-of-house patrols, incident and crowd management, asset transfers and being a part of an amazing team. The role is great for aspiring Police officers or those looking for a career in law enforcement. The Security team at this Resort also work closely with the local authorities to carry out various operations whilst keeping everyone’s safety at the forefront of our business. This can be a fast-paced and active role which also means working outside on the Island like no other.
Main Responsibilities:
- Provide a high level of customer service to our guests, in line with company values ensuring that our targets are being met. This requires professionalism during every aspect of the role.
- To practice Conflict Management successfully across the Resort, resolving issues whilst ensuring the safety of all guests, staff and protection of all of the Resorts assets.
- Carrying out bag checks, personal searches, patrols and being vigilant at all times.
- Guest interaction is very important and world-class customer service as per given training.
- Interact with guests and ensure any issues are resolved to the best of your ability.
- Patrol the Resort being vigilant for any threats to the safety of the Resort.
We are looking for:
- Excellent customer service skills to communicate in an effective and positive manner with all customers and colleagues.
- Must have an active and in date SIA license (Door supervisor level).
- High level of motivation both self and in a team.
- Proficient in English language.
- Team player and ability to work independently.
- Lead and uphold required standards in moments of conflict or violence and deliver good results.
- Interpersonal and relationship building skills within team and networking with other employees at the resort.
- Good interpersonal skills with the ability to talk to all types of guests.
- Problem solving and decision-making techniques.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
- Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
- Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
- Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
- Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
- Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Fright Nights Event Security Officer in Chertsey employer: OCS Group
OCS Group is an excellent employer, offering a dynamic work environment that prioritises employee growth and development within the healthcare sector. With a strong focus on compliance and performance improvement, employees benefit from comprehensive training initiatives and a supportive culture that values teamwork and innovation. Located in South London, this role provides unique opportunities to make a meaningful impact on community health and safety while enjoying a collaborative workplace atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Fright Nights Event Security Officer in Chertsey
✨Get Ahead of the Seasonal Rush
Seasonal roles in security services often kick off during busy periods like festivals or holidays, so make sure to start your search early. Watch out for job postings on local community boards and websites that cater specifically to security companies—these are gold mines for finding positions before they're filled!
✨Join Local Security Forums and Groups
Dive into local security forums or social media groups to connect with other professionals in the industry. Not only can you gain insights about seasonal job openings, but you might also find insider info on upcoming events that need extra security staffing—making it a win-win for networking and job hunting!
✨Show Off Your Skills at Local Events
If you're looking for seasonal gigs, attending local events where security services are needed can really help. Get involved in managing security at community festivals or events to showcase your skills. This doesn't just give you hands-on experience but also makes you visible to potential employers at companies like OCS Group.
✨Apply Directly through Our Site
Don't forget to check out job openings at OCS Group directly on our website. Seasonal roles can come and go quickly, so keeping an eye on our listings and getting your application in can give you an edge over the competition.
We think you need these skills to ace Fright Nights Event Security Officer in Chertsey
Some tips for your application 🫡
Highlight Your Security Skills:When applying for a seasonal role in security services, it's key to showcase your relevant skills. Whether it’s experience in surveillance, conflict resolution, or crowd management, make sure to pull these to the forefront of your CV. Don't forget to mention any relevant certifications like SIA licences or first aid training!
Emphasise Your Availability:Seasonal jobs often require flexibility, so it's super important to be upfront about your availability. In your cover letter, let us know when you're free to work and if you can commit to the full season. This will make it easier for us at OCS Group to consider how you fit into our schedule.
Show Us Your Previous Experience:If you’ve worked in security or hospitality before, mention specific accomplishments or responsibilities in your CV. Even if it’s not strictly security-related, any job where you had to keep people safe or manage situations will be relevant. Let us hear about those experiences!
Tailor Your Cover Letter:Don't underestimate the power of a well-tailored cover letter! Reflect on why you want to work in security services, especially for the seasonal aspect. Share what you hope to gain from this experience at OCS Group and how it aligns with your future goals. It’s your chance to let your personality shine through!
How to prepare for a job interview at OCS Group
✨Brush Up on Your Security Protocols
For a seasonal role in security services, make sure you've got your knowledge of security protocols fresh in your mind. Expect questions about emergency procedures, conflict resolution, and the technology used in the field. Familiarise yourself with any specific tools or systems that OCS Group might use, as practical experience can really set you apart.
✨Show Your People Skills
Security isn’t just about monitoring; it's also about ensuring safety and good communication. Be ready to showcase your interpersonal skills during the interview. Think of examples where you've effectively handled difficult situations or diffused tensions, as these examples will highlight your capability to maintain a safe and calm environment.
✨Prepare for Scenario-Based Questions
Since this is a seasonal role, you might face scenario-based questions where you will need to demonstrate your quick thinking and response in unexpected situations. Practice answering questions like how you would handle an aggressive customer or a fire alarm scenario. This practical approach can help us showcase our problem-solving skills in a pressure-driven environment.
✨Flexibility in Availability Matters
Given that it's a seasonal job, be prepared to discuss your availability honestly. Highlight your willingness to adapt to varying schedules, including nights and weekends. This flexibility can often be a deciding factor for employers, especially during busy seasons when they need extra hands on deck.
