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- Tasks: Monitor and operate CCTV systems to ensure site safety and security.
- Company: Join OCS UK & Ireland, a leading facilities management company with a diverse workforce.
- Benefits: Professional development opportunities and a supportive work environment.
- Other info: Flexible shift pattern with opportunities for career progression.
- Why this job: Be part of a team that values trust, respect, unity, and empowerment.
- Qualifications: SIA CCTV/Door Supervisor Licenses and strong communication skills required.
The predicted salary is between 24000 - 30000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Shift Pattern: 4 on 4 off rotation days and nights
As a CCTV Controller, you will be responsible for the proactive operation of the CCTV system and other security systems to ensure the safety and security of the site. Reporting to the Security Manager, you will ensure clear and accurate communication, proper incident escalation, and thorough documentation of all activities. As part of your role, your key responsibilities will include, but are not limited to:
- Ensure clear, accurate communication and transmission of all relevant information
- Follow the correct escalation process for incidents, maintaining running logs in the Operators running logs
- Effectively deploy security resources to handle all incidents and matters arising
- Proactively operate the CCTV system, conducting daily site activity risk assessments and maintaining accurate CCTV records
- Operate the fire alarm system, PA system, VMS, Intruder/Panic Alarms, BMS, ANPR, radio, and phone systems
- Implement emergency procedures in accordance with the Incident and Emergency Plan
- Thoroughly, accurately, and professionally document complaints, incidents involving possible criminal activity, and other daily activities
The ideal candidate should meet the following criteria:
- You must have the right to work in the UK
- SIA – CCTV / Door Supervisor Licenses are essential
- ACT Awareness SCaN for CCTV Operators
- Problem-solving skills
- Effective verbal and written communication skills
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
CCTV Controller employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Controller
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at OCS UK & Ireland. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your CCTV knowledge and incident management skills. We want you to show off your problem-solving abilities and effective communication skills during the chat!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the role.
✨Tip Number 4
Keep an eye on our website for new job alerts! We regularly post vacancies, and applying directly through our site gives you a better chance of being noticed.
We think you need these skills to ace CCTV Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CCTV Controller role. Highlight your relevant experience, especially with CCTV systems and security protocols. We want to see how your skills align with our TRUE values!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about security and how you can contribute to our mission. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your written application reflects your ability to convey information clearly. Use straightforward language and structure your thoughts logically – we appreciate clarity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can sign up for job alerts to stay updated on future opportunities!
How to prepare for a job interview at OCS Group
✨Know Your CCTV Systems
Make sure you brush up on your knowledge of CCTV systems and other security technologies mentioned in the job description. Being able to discuss how these systems work and their importance in maintaining safety will show that you're serious about the role.
✨Communication is Key
Since clear communication is crucial for a CCTV Controller, practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've effectively communicated in past roles, especially during incidents or emergencies.
✨Understand Incident Protocols
Familiarise yourself with the escalation processes for incidents. Be ready to discuss how you would handle various scenarios, demonstrating your problem-solving skills and ability to follow protocols under pressure.
✨Showcase Your Documentation Skills
Documentation is a big part of this role, so be prepared to talk about your experience with record-keeping. Bring examples of how you've maintained logs or reports in previous jobs, as this will highlight your attention to detail and professionalism.