At a Glance
- Tasks: Keep trains spotless while interacting with passengers and crew.
- Company: Join OCS UK & Ireland, a leading facilities management company.
- Benefits: Flexible shifts, career growth, and a supportive team environment.
- Other info: Diverse and inclusive workplace that values every individual.
- Why this job: Make a difference in customer experience while working on the go.
- Qualifications: Customer service skills and a willingness to work varied shifts.
The predicted salary is between 20000 - 25000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Shift patterns: 8 hours. Variable days and start times. This role plays a crucial part in the overall maintenance and appearance of trains, contributing to a positive customer experience. You will travel on the train whilst it is in service, upholding an excellent cleaning service.
Key responsibilities:
- Perform routine cleaning tasks such as sweeping, mopping, dusting, and vacuuming to maintain a tidy environment inside the train.
- Monitor and replenish cleaning supplies as needed, ensuring that all necessary materials are on hand to perform daily tasks.
- You will work onboard the trains during travel and will therefore have interaction with passengers and train crew.
The ideal candidate should meet the following criteria:
- You must have right to work in the UK.
- Excellent customer service skills.
- Previous experience in cleaning would be advantageous.
- Willingness to work night and weekend shifts.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Onboard Train Cleaner in Carlisle employer: OCS Group
OCS UK & Ireland is an exceptional employer, offering a dynamic work environment where you can contribute to the cleanliness and maintenance of trains while engaging with passengers. With a strong commitment to employee growth and a culture rooted in Trust, Respect, Unity, and Empowerment, OCS provides opportunities for professional development and career progression, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Onboard Train Cleaner in Carlisle
✨Tip Number 1
Get to know the company! Research OCS UK & Ireland and their TRUE values. When you understand their mission, you can tailor your conversations to show how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with passengers and crew, think of examples where you've provided excellent service before. This will help you shine during interviews.
✨Tip Number 3
Be flexible with your availability. Highlight your willingness to work nights and weekends, as this shows you're committed and ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, sign up for job alerts so you won't miss out on any future opportunities that suit you.
We think you need these skills to ace Onboard Train Cleaner in Carlisle
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for cleanliness and customer service shine through. We want to see that you’re excited about the role and how you can contribute to making trains a pleasant experience for passengers.
Tailor Your Experience:Make sure to highlight any previous cleaning experience you have, even if it’s not directly related to trains. We love seeing how your skills can transfer to our environment, so don’t be shy about sharing relevant examples!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Onboard Train Cleaner role. Remember, we’re looking for someone who can communicate effectively with both passengers and crew.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can sign up for job alerts to stay in the loop about future opportunities with us.
How to prepare for a job interview at OCS Group
✨Know Your Role
Familiarise yourself with the responsibilities of an Onboard Train Cleaner. Understand the importance of maintaining cleanliness and how it contributes to customer satisfaction. This will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Customer Service Skills
Since you'll be interacting with passengers, highlight any previous experience in customer service during your interview. Share specific examples of how you've handled customer interactions positively, as this aligns with the company's values of Trust and Respect.
✨Be Ready for Shift Patterns
Prepare to discuss your availability for variable shifts, including nights and weekends. Being flexible is key in this role, so express your willingness to adapt to different schedules and demonstrate that you're committed to the job.
✨Dress for Success
Even though the role involves cleaning, make sure to dress smartly for your interview. A neat appearance shows that you take the opportunity seriously and understand the importance of presentation, which is crucial in a customer-facing role.
