At a Glance
- Tasks: Manage café operations, create menus, and lead a dynamic team.
- Company: Join OCS UK & Ireland, a top facilities management company with over 50,000 colleagues.
- Benefits: Enjoy career growth, professional development, and a diverse, inclusive workplace.
- Why this job: Be part of a mission-driven company that values Trust, Respect, Unity, and Empowerment.
- Qualifications: Experience in contract catering management and a Level 3 in Catering and Hospitality required.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment .
About The Role:
As part of your role, your key responsibilities will include, but are not limited to:
- You will be required to work with the Senior Chef to create seasonal food and drink menus for the site and any events for the client and its visitors. Our Café Managers must consider factors such as the site or event\’s demographic or theme, menu size, dietary needs, and available cooking equipment
- You will oversee all staff, including kitchen assistants, chefs, and servers, ensuring that the team\’s creations meet the client\’s needs. You must also ensure that all legal and company requirements are meet daily
- You will be responsible for training their team members on menus, serving procedures, company etiquette, safety standards, and regulations
- Adhere to budgets set by their line manager when planning catering operations, allocating the budget for food, cooking equipment, staffing, and equipment
- Establish relationships with vendors and ensure that food and other supplies are bought from the correct vendor, ensuring the best prices are obtained
What are we looking for?
- Have proven and experience in the management of Contract Catering operations and teams
- Possesses a Level 3 in Catering and Hospitality or equivalent, as well as unit management experience within the contract catering sector
- You should have proven leadership skills, with the ability to lead, mentor, and motivate a team
- Experienced in building relationships with clients and staff, ensuring that the client\’s expectations are met every day
- Can work in a fast-paced environment and adapt to changing demands is crucial
The ideal candidate should meet the following criteria:
- Must have the Right to Work in the UK
- Understand financial management, budgeting, and cost control
- Excellent customer service skills are essential
- Can handle varied situations and find practical solutions
- Outstanding verbal and written communication skills
- Good time-management and organisational abilities
- Can handle sensitive and confidential information
- Competent with Microsoft Office tools, especially Excel
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Café Manager employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Manager
✨Tip Number 1
Familiarise yourself with the latest trends in contract catering and seasonal menu planning. This knowledge will not only help you during interviews but also demonstrate your passion for the role and your ability to create appealing menus that cater to diverse dietary needs.
✨Tip Number 2
Network with professionals in the catering and hospitality industry. Attend local events or join online forums where you can connect with others who have experience in contract catering. Building these relationships can provide valuable insights and potentially lead to job referrals.
✨Tip Number 3
Showcase your leadership skills by volunteering for team projects or taking on roles that require mentoring others. Highlighting your ability to lead and motivate a team will be crucial, as this is a key requirement for the Café Manager position.
✨Tip Number 4
Research OCS UK & Ireland's values and mission statement thoroughly. Understanding their commitment to Trust, Respect, Unity, and Empowerment will allow you to align your responses during interviews with their company culture, making you a more attractive candidate.
We think you need these skills to ace Café Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in contract catering management and any relevant qualifications, such as your Level 3 in Catering and Hospitality. Use specific examples to demonstrate your leadership skills and ability to manage teams.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role of Café Manager. Mention how your experience aligns with OCS UK's mission and TRUE values. Be sure to address your understanding of financial management and customer service excellence.
Showcase Relevant Experience: In your application, emphasise your previous roles in catering operations, particularly those where you had to create menus or manage staff. Highlight any achievements that demonstrate your ability to meet client expectations and adapt to fast-paced environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your communication is clear and professional, reflecting your outstanding verbal and written communication skills.
How to prepare for a job interview at OCS Group
✨Showcase Your Leadership Skills
As a Café Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, highlighting your mentoring and training experiences.
✨Understand the Menu and Budgeting
Familiarise yourself with seasonal menu planning and budgeting. Be ready to discuss how you would create menus that cater to diverse dietary needs while adhering to budget constraints. This shows your understanding of the role's responsibilities.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Prepare to share specific instances where you've gone above and beyond to meet client expectations. This will demonstrate your commitment to providing outstanding service.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced nature of the café environment, think of examples where you've successfully adapted to changing demands. Discuss how you manage time and prioritise tasks effectively under pressure.