Senior Security Event Manager in Birmingham

Are you an experienced security leader with a passion for delivering exceptional events? We're looking for a Senior Security Event Manager to lead our Conventions Security Event Management team, ensuring the safe, secure and seamless delivery of conferences, exhibitions and live events across the ICC, Vox and wider NEC Group venues. This is an exciting opportunity to combine operational leadership, people management and strategic planning in one of the UK's most diverse events environments.

About the Role

Reporting to the Senior Security Manager – Conventions, you'll lead and develop a team of Security Event Managers, overseeing the planning and delivery of security operations for a wide range of prestigious events. You'll work closely with clients, event management teams, operational departments and emergency services to ensure every event is delivered safely, professionally and to the highest standard. Alongside managing your own portfolio of events, you'll drive continuous improvement, support workforce planning and play a key role in developing the future of the security operation. You'll also act as Deputy to the Senior Security Manager when required.

You'll be responsible for:

• Leading, coaching and developing a team of Security Event Managers
• Planning and delivering security operations for high-profile conventions and events
• Overseeing event planning documentation including forecasts, costings, security risk assessments and operational plans
• Building strong relationships with internal stakeholders, clients and external partners including emergency services
• Driving operational excellence, innovation and continuous improvement
• Supporting recruitment, workforce planning and the development of the casual workforce
• Maintaining high standards of health, safety and compliance
• Ensuring exceptional customer service throughout every event
• Supporting the wider City Infrastructure security operation when required

You'll be someone who thrives in a fast-paced operational environment and enjoys leading people while delivering exceptional customer experiences.

We're looking for someone with:

Essential

• Experience managing security operations within events or venues
• Previous people management or leadership experience
• Strong event planning and organisational skills
• Excellent communication and stakeholder management skills
• Experience building strong client relationships
• SIA Door Supervisor Licence
• SIA CCTV Licence
• First Aid at Work qualification

Desirable

• Level 4 Spectator Safety qualification (or willingness to achieve)
• IOSH Managing Safely or NEBOSH qualification (or willingness to achieve)
• Diploma or Certificate in Security Risk Management or a related discipline

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.