At a Glance
- Tasks: Protect customers and staff while ensuring a safe shopping environment at Morrisons.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy flexible pay, digital learning, and exclusive retail perks through our Hapi app.
- Other info: Be part of an award-winning employer that values diversity and professional growth.
- Why this job: Make a real difference in safety while developing your skills and career.
- Qualifications: Must have SIA Licence and strong observational skills; experience in security is a plus.
The predicted salary is between 26400 - 30400 £ per year.
This position will be based at Morrisons Bath, working Tuesday and Wednesday 14:00 - 22:00, Thursday and Saturday 10:00 - 22:00.
As a Retail Security Officer, you will play a vital role in protecting customers, staff, and stock, ensuring a safe and secure shopping environment. You will act as a visible deterrent to criminal activity, provide excellent customer service, and respond effectively to incidents within the retail environment.
Your key responsibilities will include, but are not limited to:
- Maintain a visible security presence, deterring theft and anti-social behaviour.
- Patrol the store and monitor CCTV for suspicious activity.
- Respond to alarms and incidents, escalating where required.
- Conduct searches in line with company procedures when necessary.
- Complete accurate incident and observation reports.
- Work closely with store management and staff on security matters.
- Provide a professional and approachable presence.
- Assist customers and staff with queries.
- De-escalate challenging situations calmly.
- Follow all site procedures, company policies and legal requirements.
- Support the wider team and undertake additional duties as required.
The ideal candidate should meet the following criteria:
- Must have the Right to Work in the UK and ability to undergo DBS and BS7858 security clearance.
- Valid SIA Licence (Door Supervisor (DS) or Security Guarding) and relevant security experience.
- Strong observational skills with the ability to identify suspicious behaviour.
- Proven ability to handle difficult situations calmly and professionally.
- Excellent verbal and written communication skills for reporting and interactions.
- A proactive and professional approach to ensuring safety and security.
- Flexibility to work varied shifts, including weekends and evenings.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Retail Security Officer in Bath employer: OCS Group
At OCS UK & Ireland, we pride ourselves on being an award-winning employer that values our colleagues and fosters a supportive work culture. As a Retail Security Officer in Bath, you will benefit from flexible pay options, access to professional development through the OCS Academy, and exclusive retail perks, all while contributing to a safe shopping environment for our community. Join us to be part of a diverse team that champions Trust, Respect, Unity, and Empowerment, ensuring your career growth is as secure as the environment you help protect.
