At a Glance
- Tasks: Provide exceptional customer service and ensure safety in courts and tribunal systems.
- Company: Join OCS, a leading facilities management company with a supportive culture.
- Benefits: Competitive pay, attendance allowance, and access to discounts and wellbeing resources.
- Other info: Access to the OCS Academy for personal development and career progression.
- Why this job: Make a real impact while growing your career in a valued role.
- Qualifications: SIA Licence, strong people skills, and effective communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an 'Employer of Choice' by investing in our colleagues' development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Must have Right to Work in the UK. An enhanced DBS and BS7858 security clearance will be completed for the successful candidate. SIA Licence and relevant security related experience required. Strong people and customer service skills, good diligence and high standard of work, and effective communication skills are essential.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
Why join OCS? OCS are ranked 36th on Glassdoor's Best Companies to Work For in 2025, reflecting our commitment to creating a workplace where our colleagues feel supported and valued. We are passionate about developing our people. Through the OCS Academy, you'll have access to learning opportunities that support your personal development and career progression. With the Hapi app, you can access a wide range of discounts, rewards and wellbeing resources. If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest!
You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
Court & Tribunal Security Officer - Academy Training & Growth in Loughborough employer: OCS Group Limited
At OCS, we pride ourselves on being an 'Employer of Choice', dedicated to fostering a supportive work environment that prioritises your professional growth and development. With access to the OCS Academy for continuous learning, competitive benefits including an Attendance Allowance, and a culture rooted in our TRUE values of Trust, Respect, Unity, and Empowerment, you will find a rewarding career as a Court & Tribunal Security Officer in a dynamic and impactful role within the Courts and Tribunal System.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Officer - Academy Training & Growth in Loughborough
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and security. We recommend role-playing with a friend to get comfortable with your responses and show off those strong communication skills!
✨Tip Number 3
Dress the part! First impressions matter, especially in a security role. Make sure you look professional and approachable, as this reflects your commitment to the job and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Court & Tribunal Security Officer - Academy Training & Growth in Loughborough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and security shine through. We want to see that you genuinely care about making a difference in the courts and tribunal system!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values of Trust, Respect, Unity, and Empowerment.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us understand your fit for the role quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can sign up for job alerts to stay updated on future opportunities with OCS.
How to prepare for a job interview at OCS Group Limited
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises and providing exceptional customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer service, prepare examples from your past experiences where you successfully handled difficult situations or provided outstanding service. Be ready to discuss how you can apply these skills in a court environment.
✨Demonstrate Your Commitment to Safety
Highlight your understanding of safety protocols and security measures relevant to the role. Discuss any previous experience you have with security checks or emergency response, as this will show that you take the safety aspect seriously.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the training opportunities available through the OCS Academy or how the company supports professional growth. This shows your interest in long-term development within the organisation.
