At a Glance
- Tasks: Ensure safety and security while providing exceptional customer service in courts and tribunals.
- Company: Join OCS, a leading facilities management company with a supportive culture.
- Benefits: Earn competitive pay, access funded development programmes, and enjoy attendance bonuses.
- Other info: Be part of a top-rated workplace with excellent career progression opportunities.
- Why this job: Make a real difference in your community while growing your career.
- Qualifications: SIA Licence, strong people skills, and a commitment to high standards.
The predicted salary is between 24000 - 28000 £ per year.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an 'Employer of Choice' by investing in our colleagues' development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Must have Right to Work in the UK. An enhanced DBS and BS7858 security clearance will be completed for the successful candidate. SIA Licence and relevant security related experience are required. Strong people and customer service skills, good diligence and high standard of work, and effective communication skills are essential.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
Why join OCS? OCS are ranked 36th on Glassdoor's Best Companies to Work For in 2025, reflecting our commitment to creating a workplace where our colleagues feel supported and valued. We are passionate about developing our people. Through the OCS Academy, you'll have access to learning opportunities that support your personal development and career progression. With the Hapi app, you can access a wide range of discounts, rewards and wellbeing resources. If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
Court & Tribunal Security Officer in Loughborough employer: OCS Group Limited
At OCS, we pride ourselves on being an exceptional employer, dedicated to fostering a supportive work environment for our Security Officers in the Courts and Tribunal System. With a strong emphasis on professional growth through funded development programmes and access to the OCS Academy, we empower our colleagues to reach their full potential while ensuring a safe and secure environment for all court users. Join us in a role that not only values your contributions but also offers unique benefits like attendance allowances and a comprehensive wellbeing resource platform.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Officer in Loughborough
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common security officer scenarios. Think about how you'd handle various situations in the courts and tribunal system. This will show you're ready to step up and keep everyone safe.
✨Tip Number 3
Show off your customer service skills during the interview! Remember, being a Security Officer is not just about safety; it's also about making court users feel welcome and secure. Share examples of how you've excelled in customer service before.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Court & Tribunal Security Officer in Loughborough
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your passion for providing exceptional customer service. Use examples from your past experiences that demonstrate how you've gone above and beyond to help others.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Court & Tribunal Security Officer role. Mention your relevant security experience and how it aligns with OCS's values.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. Make it easy for us to see why you’re a great fit for the role by structuring your information logically.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, you can sign up for job alerts to stay updated on future opportunities!
How to prepare for a job interview at OCS Group Limited
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with customer service expectations and security protocols, as this will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role involves interacting with court users, be prepared to discuss your experience in providing exceptional customer service. Think of specific examples where you've successfully handled difficult situations or ensured safety while maintaining a positive attitude.
✨Prepare for Scenario Questions
Expect questions that assess your response to security incidents or emergencies. Practice articulating how you would handle various scenarios, such as responding to a panic alarm or managing a security breach, to show your quick thinking and problem-solving skills.
✨Emphasise Your Commitment to Growth
OCS values professional development, so express your eagerness to learn and grow within the company. Mention any relevant qualifications or training you’re interested in pursuing, and how they align with OCS's commitment to investing in their colleagues.
