At a Glance
- Tasks: Drive performance improvement and manage operational data for high-profile public-sector contracts.
- Company: Join OCS, a leader in facilities management with a focus on innovation.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Engage with diverse stakeholders and enjoy excellent career growth opportunities.
- Why this job: Make a real impact by enhancing operational performance and client satisfaction.
- Qualifications: Experience in facilities management and strong data analytics skills required.
The predicted salary is between 40000 - 50000 £ per year.
Job Summary
OCS is seeking an experienced Performance and Data Manager to work across a number of high-profile public‑sector contracts.
The candidate will drive continuous improvement of operational performance and accurate reporting, playing a pivotal part in the day‑to‑day running and overall success of a large FM contract.
Responsibilities
- Ownership of operational data for the contract, held in the CAFM system (Concept).
- Accurate performance reporting, producing reports for clients and colleagues.
- Business partnering with operational teams to drive continuous performance improvement.
- Client KPI reporting, including mitigation of failures where appropriate.
- Act as the bridge between operations, the service desk and the client.
- Analyse data, provide commentary and present performance to key stakeholders, suggesting actions for improvement.
- Ensure the timely provision of client reports.
- Assess, record and advise managers on risks and opportunities that may influence performance.
The role is client facing and requires management of a complex workload and multiple stakeholder relationships.
Qualifications
- Relevant experience working on a facilities management contract is preferred.
- Ability to communicate effectively with a variety of stakeholders, both verbally and in writing, including Account Directors, Cluster Managers, other OCS functions, and clients.
- Proficient in Microsoft Excel – pivots, trackers, tables, functions, calculations.
- Advanced skill level in data analytics and manipulating large data sets.
- Skilled in report generation to be shared internally and externally.
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StudySmarter Expert Advice🤫
We think this is how you could land Performance and Data Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Performance and Data Manager at OCS Group Limited!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like OCS Group Limited or be willing to refer you for that Performance and Data Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from OCS Group Limited who’s on the lookout for their next Performance and Data Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Performance and Data Manager role at OCS Group Limited!
We think you need these skills to ace Performance and Data Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at OCS Group Limited. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at OCS Group Limited
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at OCS Group Limited. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
