At a Glance
- Tasks: Keep residential areas spotless with daily and periodic cleaning tasks.
- Company: Join OCS Group UK, partnering with the University of Sussex for a cleaner campus.
- Benefits: Enjoy flexible hours, a supportive team, and a chance to make a difference.
- Why this job: Be part of a mission to enhance the university experience for students and staff.
- Qualifications: Experience in cleaning and a positive attitude towards customer service.
- Other info: Great opportunity for career growth in a dynamic and collaborative environment.
The predicted salary is between 20000 - 28000 £ per year.
The Housekeeper is responsible for maintaining a high standard of cleanliness across residential areas in line with contractual and service level agreements. Working under the direction of the Housekeeping Supervisor, the role includes daily, weekly, and periodic cleaning tasks, supporting summer lettings and conferences, and ensuring a safe, welcoming environment for residents and visitors.
As part of your role, your key responsibilities will include, but are not limited to:
- Carry out daily and periodic cleaning tasks including sweeping, vacuuming, polishing, and dusting in designated residential areas.
- Use cleaning equipment and materials safely and correctly and operate tools and follow procedures to ensure effective and safe cleaning.
- Replenish janitorial supplies in lavatories, ensuring toilets are stocked with tissue, soap, and hand towels.
- Report building defects and incidents and notify the manager or porter of any maintenance or safety issues.
- Provide excellent customer service and maintain a professional and helpful attitude toward residents, visitors, and staff.
Must have Right to Work in the UK. A DBS will be completed for the successful candidate. Ability to understand written and verbal instructions. Experience using cleaning equipment and practical knowledge of tools and techniques used in housekeeping. Reliable, punctual, and self-motivated. Basic knowledge of COSHH and Health & Safety. Flexible to work additional hours, especially during summer business.
Housekeeper employer: OCS Group Limited
Contact Detail:
OCS Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the company! Research Sussex Estates and Facilities LLP and OCS Group UK. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions related to housekeeping tasks and customer service. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training in cleaning techniques or health and safety, make sure to mention them. This can set you apart from other candidates and demonstrate your commitment to maintaining high standards.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the StudySmarter platform. This not only streamlines the process but also ensures your application gets the attention it deserves.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Cleaning Skills: When you’re writing your application, make sure to highlight any experience you have with cleaning tasks. Mention specific techniques or equipment you’ve used, as this shows us you know your stuff and can hit the ground running!
Customer Service Matters: Don’t forget to emphasise your customer service skills! We want to see how you interact with residents and visitors, so share any relevant experiences where you’ve gone above and beyond to help someone out.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This helps us understand your qualifications quickly and makes a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at OCS Group Limited
✨Know Your Cleaning Techniques
Familiarise yourself with various cleaning methods and equipment before the interview. Be ready to discuss your experience with specific tools and techniques, as well as any knowledge of COSHH and Health & Safety regulations. This shows you’re not just a candidate but someone who understands the importance of cleanliness and safety.
✨Showcase Your Customer Service Skills
Since providing excellent customer service is key in this role, think of examples where you've gone above and beyond for residents or visitors. Prepare to share these stories during the interview to demonstrate your professional attitude and helpful nature.
✨Be Punctual and Reliable
Reliability is crucial in housekeeping roles. Make sure to arrive on time for your interview and express your commitment to punctuality and dependability. You might even mention how you manage your time effectively to ensure all tasks are completed efficiently.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role or the company culture. This not only shows your interest in the position but also gives you a chance to assess if the workplace aligns with your values, especially regarding teamwork and respect, which are core to the partnership's mission.