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- Tasks: Ensure safety and security while providing exceptional customer service in courts.
- Company: Join OCS, a leading facilities management company with a commitment to professional growth.
- Benefits: Earn attendance allowance, enjoy career progression, and access funded development programmes.
- Why this job: Make a real impact by ensuring the safety of court users and working with inspiring colleagues.
- Qualifications: SIA Licence, strong customer service skills, and effective communication abilities.
- Other info: Dynamic work environment with opportunities for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an 'Employer of Choice' by investing in our colleagues' development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Qualifications & Requirements:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
About OCS UK & Ireland:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Benefits:
- Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
Court & Tribunal Security Officer employer: OCS Group Limited
Contact Detail:
OCS Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common security officer scenarios. Think about how you'd handle various situations in the courts and tribunal system. This will show you're ready to step up and keep everyone safe!
✨Tip Number 3
Dress the part! First impressions matter, especially in a security role. Make sure you look professional and approachable when you go for your interview – it reflects your commitment to customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can sign up for job alerts to stay updated on new opportunities at OCS.
We think you need these skills to ace Court & Tribunal Security Officer
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for providing exceptional customer service. We want to see how you can welcome and guide court users effectively, so share any relevant experiences that showcase your skills!
Be Clear About Your Security Experience: Since this role involves monitoring premises and responding to security issues, it's crucial to detail your relevant security experience. Let us know about any previous roles or training that have prepared you for this important responsibility.
Communicate Effectively: Effective communication is key in this role. In your application, demonstrate your ability to communicate clearly and concisely. Whether it’s through your writing style or examples of past interactions, show us you can keep everyone informed and safe.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can easily sign up for job alerts to stay updated on future opportunities with OCS.
How to prepare for a job interview at OCS Group Limited
✨Know Your Role
Make sure you understand the key responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with customer service expectations, security protocols, and how to handle incidents. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your People Skills
Since strong people and customer service skills are crucial for this role, prepare examples from your past experiences where you've successfully interacted with customers or handled difficult situations. This will show that you can provide exceptional service while maintaining safety.
✨Practice Effective Communication
Effective communication is key in this position. During the interview, practice clear and concise responses. You might even want to role-play potential scenarios, like responding to a security issue, to showcase your ability to communicate under pressure.
✨Emphasise Your Commitment to Safety
Highlight your understanding of safety protocols and your commitment to ensuring a secure environment. Discuss any relevant experience you have with security measures, such as monitoring premises or using security equipment, to reinforce your suitability for the role.