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- Tasks: Be the security hero in-store, keeping everyone safe and sound.
- Company: Join OCS UK & Ireland, a top facilities management company with a vibrant team.
- Benefits: Flexible shifts, competitive pay, and a chance to grow your career.
- Why this job: Make a real difference by ensuring safety and security for customers and staff.
- Qualifications: SIA License required; strong observation and communication skills are a must.
- Other info: Dynamic work environment with opportunities to develop and support your community.
The predicted salary is between 24000 - 36000 £ per year.
Days of Working – Various shifts, various days incl. weekends and public holidays.
Key Responsibilities
- Act as a visible security presence within the store, deterring theft and anti‑social behaviour.
- Conduct regular patrols of the store premises, ensuring safety and security at all times.
- Monitor CCTV and other security equipment to identify and respond to suspicious activities.
- Carry out searches of individuals if required in accordance with company policies.
- Respond to alarms and incidents promptly, escalating issues to management or law enforcement as necessary.
- Complete detailed and accurate incident and observation reports.
- Liaise with store management and staff to address security concerns or potential threats.
- Provide a professional and welcoming approach to customers, staff, and visitors.
- Assist customers with directions or queries where needed.
- De‑escalate confrontational situations calmly and professionally.
- Ensure compliance with all site‑specific procedures, company policies, and legal requirements.
- Support the wider security team and assist with additional duties as requested by the Site Supervisor or Security Manager.
Qualifications
- Valid SIA License – Door Supervisor (DS) or Security Guarding required.
- Strong observational skills with the ability to identify suspicious behaviour.
- Proven ability to handle difficult situations calmly and professionally.
- Excellent verbal and written communication skills for reporting and interactions.
- A proactive and professional approach to ensuring safety and security.
- Flexibility to work varied shifts, including weekends and evenings.
Company Overview
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
Retail Security Officer in Bognor Regis employer: OCS Group Limited
Contact Detail:
OCS Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer in Bognor Regis
✨Tip Number 1
Get to know the company! Research OCS UK & Ireland and understand their values like Trust, Respect, Unity, and Empowerment. This will help you align your answers during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Retail Security Officer, you'll need to interact with customers and staff regularly. Role-play common scenarios with friends or family to build your confidence in handling difficult situations calmly and professionally.
✨Tip Number 3
Be proactive! During your interview, share examples of how you've successfully handled security issues in the past. Highlight your observational skills and ability to respond to suspicious behaviour, as these are key for the role.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it there. This way, you’ll be on our radar and can easily keep track of your application status.
We think you need these skills to ace Retail Security Officer in Bognor Regis
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your strong observational skills and ability to handle difficult situations. We want to see how you can bring your unique experiences to the role, so don’t hold back!
Be Professional: Since you'll be the face of security in our store, it's important to convey a professional and welcoming approach in your application. Use clear and concise language to show us you can communicate effectively.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific responsibilities like monitoring CCTV or conducting patrols, and relate them to your past experiences. This shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at OCS Group Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key tasks like monitoring CCTV, conducting patrols, and handling incidents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since you'll be interacting with customers and staff, it's crucial to demonstrate your verbal and written communication skills during the interview. Practice explaining how you've handled difficult situations in the past, focusing on your calm and professional approach. This will highlight your ability to de-escalate confrontations effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to explain how you'd respond to specific security incidents. Think about examples from your past experience that showcase your observational skills and decision-making abilities. This will help you illustrate your proactive approach to ensuring safety and security.
✨Emphasise Your Flexibility
The job requires working various shifts, including weekends and public holidays. Be ready to discuss your availability and willingness to adapt to different schedules. Highlight any previous experience in similar roles where flexibility was key, as this will reassure them that you're committed to the position.
