Business Analyst in Hamilton

Ocorian helps asset managers, private wealth, corporates, and issuer clients handle operational and regulatory complexity at scale, giving them the freedom to focus on what they do best. Whether they’re raising capital, expanding into new markets, acquiring a business, preparing for an exit or protecting wealth, we’re behind every move our clients make, creating capacity and removing burden so they can focus on growth, opportunity and performance. With over 50 years’ of expertise, 20 locations and 2,000 expert colleagues, clients know they can rely on us when their challenges are complex, time-critical and consequential.

What’s In It For You:

• Private Pension Plan
• Private Medical Insurance
• Annual Salary Review

Job Description

Purpose of role: The Business Analyst supports operational delivery, management information, regulatory reporting, process improvement and project activity across the Bermuda Client Excellence function. The role is intentionally broad, enabling shared and interchangeable responsibilities, operational resilience and flexible support across priority workstreams.

Main responsibilities:

• Produce and maintain management information, dashboards, trackers and operational reporting.
• Analyse workflow, quality, backlog, service and risk data to identify trends, issues and improvement opportunities.
• Support regulatory filings, governance processes, action logs and evidence collation.
• Assist with workflow administration, shared mailbox coverage and operational coordination.
• Document current and future processes, requirements, controls and user guidance.
• Support process improvement, simplification, automation and system implementation initiatives.
• Coordinate testing, issue tracking, data validation and implementation activities.

Qualifications Knowledge, Skills and Experience:

• Experience in business analysis, operations, reporting, project support or regulated financial services administration.
• Strong analytical and problem-solving skills, with confidence working with operational data and spreadsheets.
• Ability to document requirements, processes, controls and findings clearly and accurately.

Additional Information: All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

• CLIENT CENTRIC: Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• AMBITIOUS: We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• AGILE: We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• COLLABORATIVE: With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• ETHICAL: We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone: Please let us know if there’s anything we can do to make the process easier for you. You can reach us at careers@ocorian.com. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.