At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences at Starbucks.
- Company: Join OCO, a dynamic franchise partner of Starbucks with ambitious growth plans.
- Benefits: Enjoy 28 days holiday, food discounts, and world-class training for career growth.
- Other info: Be part of a supportive culture that values kindness, dignity, and respect.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Strong leadership skills and a passion for motivating others.
The predicted salary is between 30000 - 40000 £ per year.
At OCO, we are a passionate team of hospitality specialists committed to delivering the very best and we go the extra mile to exceed the expectations of our customers. We are a key franchise partner for Starbucks and have ambitious plans to grow our business. We strive to create a warm and welcoming environment where our customers can feel at home and we pay attention to every little detail, ensuring that the basics are always done brilliantly.
With 20 sites across Scotland, and employing over 400 partners, OCO is one of the most exciting and ambitious franchise groups in the country. We are a proud Living Wage employer and offer a range of benefits for our people including 28 days holiday, food & drink discounts, and a world class training program that will set you up for an exciting, dynamic, and rewarding career full of opportunity to grow.
Our Mission
Creating a sense of belonging for our partners and customers is fundamental to our business. Our business is about applying our collective skills and talents to make a difference to the local communities in which we operate, whilst being profitable at the same time.
Who we are looking for
- Strong leadership – one team wins together. Leads by example and holds each partner accountable for their performance, whilst giving responsibility and support to deliver results. Motivates and inspires others. Has a great attitude to any problem and seeks advice to gain insight and understanding to problem solving.
- Exceeding business goals – consistently delivers results which exceed targets and expectations. Manages all areas of the business including labour controls, cost of goods and any other costs associated with running the business. Creates a pipeline of succession by motivating and inspiring partners to develop their skills to achieve their career goals. Acts as a coach/mentor to partners assessing performance, providing feedback, and developing training programmes to improve partner performance and ensure operational standards are met.
Our people – Although we are entrusted with some of the world’s biggest brands, our values remain those of a small, family run business. We remain close to our partners and genuinely care about their wellbeing, encouraging a culture of trust and openness. We believe in treating each other with kindness, dignity, and respect, and are immensely proud of the team, whether in-store or head office, and the work we do together.
STARBUCKS STORE MANAGER in Rutherglen employer: OCO Westend Ltd
At OCO, we pride ourselves on being a leading franchise partner for Starbucks, fostering a vibrant and inclusive work culture that prioritises the wellbeing of our partners. With competitive benefits such as 28 days holiday, food and drink discounts, and a world-class training programme, we are dedicated to nurturing talent and providing ample opportunities for career growth. Our commitment to creating a sense of belonging extends beyond our customers to our team, making OCO an exceptional place to build a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land STARBUCKS STORE MANAGER in Rutherglen
✨Tip Number 1
Network like a pro! Reach out to current or former Starbucks employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a Store Manager role. Personal connections can give you the inside scoop!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your leadership style aligns with OCO's values. Show them you’re not just a fit for the role, but also for their culture. We want to see that passion shine through!
✨Tip Number 3
Don’t forget to showcase your achievements! Bring examples of how you've exceeded targets in previous roles. Use numbers and results to back up your claims. This will help us see your potential impact at OCO.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team. Let’s make that connection happen!
We think you need these skills to ace STARBUCKS STORE MANAGER in Rutherglen
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating a warm and welcoming environment for customers.
Highlight Leadership Skills:Make sure to showcase your leadership experience. We’re looking for someone who can motivate and inspire others, so share examples of how you've led teams or supported colleagues in the past.
Be Results-Driven:Don’t forget to mention your achievements! We love candidates who can demonstrate how they’ve exceeded targets or improved performance in previous roles. Numbers and specific examples work wonders!
Apply Through Our Website:Finally, make sure to apply through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at OCO Westend Ltd
✨Show Your Leadership Skills
As a potential Store Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've motivated and inspired teams in the past. Think about specific situations where you led by example and held team members accountable while providing support.
✨Know the Business Inside Out
Familiarise yourself with OCO's operations and Starbucks' values. Be ready to discuss how you would manage costs, labour controls, and exceed business goals. Showing that you understand the financial aspects of running a store will impress the interviewers.
✨Emphasise Customer Experience
OCO is all about creating a warm and welcoming environment. Prepare to share your ideas on enhancing customer experience and how you’ve done this in previous roles. Highlight any initiatives you've implemented that improved customer satisfaction.
✨Be a Team Player
Since OCO values a culture of trust and openness, be sure to convey your ability to work collaboratively. Share stories that illustrate how you've built strong relationships with colleagues and contributed to a positive team dynamic.
