At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences at Starbucks.
- Company: Join OCO, a dynamic franchise partner of Starbucks with ambitious growth plans.
- Benefits: Enjoy 28 days holiday, food discounts, and world-class training for career growth.
- Other info: Be part of a supportive family-like culture that values kindness and respect.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Strong leadership skills and a passion for motivating others.
The predicted salary is between 25000 - 30000 £ per year.
At OCO, we are a passionate team of hospitality specialists committed to delivering the very best and we go the extra mile to exceed the expectations of our customers. We are a key franchise partner for Starbucks and have ambitious plans to grow our business. We strive to create a warm and welcoming environment where our customers can feel at home and we pay attention to every little detail, ensuring that the basics are always done brilliantly.
With 20 sites across Scotland, and employing over 400 partners, OCO is one of the most exciting and ambitious franchise groups in the country. We are a proud Living Wage employer and offer a range of benefits for our people including 28 days holiday, food & drink discounts, and a world class training program that will set you up for an exciting, dynamic, and rewarding career full of opportunity to grow.
Our Mission
Creating a sense of belonging for our partners and customers is fundamental to our business. Our business is about applying our collective skills and talents to make a difference to the local communities in which we operate, whilst being profitable at the same time.
Who we are looking for
- Strong leadership – one team wins together. Leads by example and holds each partner accountable for their performance, while giving responsibility and support to deliver results. Motivates and inspires others. Has a great attitude to any problem and seeks advice to gain insight and understanding to problem solving.
- Exceeding business goals. Consistently delivers results which exceed targets and expectations. Manages all areas of the business including labour controls, cost of goods and any other costs associated with running the business. Creates a pipeline of succession by motivating and inspiring partners to develop their skills to achieve their career goals. Acts as a coach/mentor to partners assessing performance, providing feedback, and developing training programmes to improve partner performance and ensure operational standards are met.
Our people
Although we are entrusted with some of the world’s biggest brands, our values remain those of a small, family run business. We remain close to our partners and genuinely care about their wellbeing, encouraging a culture of trust and openness. We believe in treating each other with kindness, dignity, and respect, and are immensely proud of the team, whether in-store or head office, and the work we do together.
STARBUCKS ASSISTANT STORE MANAGER in Johnstone employer: OCO Westend Ltd
At OCO, we pride ourselves on being a leading franchise partner for Starbucks, fostering a vibrant and inclusive work culture that prioritises the wellbeing of our partners. With competitive benefits such as 28 days holiday, food and drink discounts, and a world-class training programme, we are dedicated to nurturing talent and providing ample opportunities for career growth. Our commitment to creating a sense of belonging extends beyond our customers to our team, making OCO an exceptional place to build a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land STARBUCKS ASSISTANT STORE MANAGER in Johnstone
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching OCO and Starbucks. Understand their values and mission, and think about how you can align your experiences with what they stand for. This will help you connect better during the conversation.
✨Tip Number 2
Practice your leadership stories! As an Assistant Store Manager, you'll need to showcase your ability to lead and inspire a team. Prepare specific examples of how you've motivated others or solved problems in previous roles. We want to hear those success stories!
✨Tip Number 3
Show your passion for customer service! OCO is all about creating a warm and welcoming environment. Be ready to share how you've gone the extra mile for customers in the past. This will demonstrate that you truly understand the importance of customer satisfaction.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It shows initiative and gives us a chance to see your enthusiasm for joining our team. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace STARBUCKS ASSISTANT STORE MANAGER in Johnstone
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating a warm and welcoming environment for our customers.
Highlight Leadership Skills:Make sure to showcase your leadership experience. We’re looking for someone who can motivate and inspire others, so share examples of how you've led teams or projects in the past.
Be Results-Oriented:We love candidates who can demonstrate their ability to exceed targets. Include specific achievements that highlight how you’ve delivered results in previous roles, especially in a fast-paced environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with OCO and Starbucks.
How to prepare for a job interview at OCO Westend Ltd
✨Know the Company Inside Out
Before your interview, take some time to research OCO and its values. Understand their mission of creating a sense of belonging for partners and customers. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, strong leadership is key. Prepare examples from your past experiences where you've led a team, motivated others, or resolved conflicts. Be ready to discuss how you can inspire and hold your future team accountable while fostering a supportive environment.
✨Demonstrate Problem-Solving Abilities
OCO values those who can tackle challenges head-on. Think of specific instances where you've successfully solved problems in a fast-paced environment. Highlight your approach to seeking advice and gaining insights, as this reflects the collaborative spirit they cherish.
✨Emphasise Community Engagement
Since OCO focuses on making a difference in local communities, be prepared to discuss how you've contributed to community initiatives in the past. Share your thoughts on how you can further enhance their mission of giving back while driving business success.
