At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive business growth.
- Company: Join OCO, a dynamic franchise partner of Starbucks with a warm, family-like culture.
- Benefits: Enjoy 28 days holiday, food discounts, and world-class training for career advancement.
- Other info: Be part of an ambitious team with excellent opportunities for personal and professional growth.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Strong leadership skills and a passion for motivating and inspiring others.
The predicted salary is between 25000 - 30000 £ per year.
At OCO, we are a passionate team of hospitality specialists committed to delivering the very best and we go the extra mile to exceed the expectations of our customers. We are a key franchise partner for Starbucks and have ambitious plans to grow our business. We strive to create a warm and welcoming environment where our customers can feel at home and we pay attention to every little detail, ensuring that the basics are always done brilliantly.
With 20 sites across Scotland, and employing over 400 partners, OCO is one of the most exciting and ambitious franchise groups in the country. We are a proud Living Wage employer and offer a range of benefits for our people including 28 days holiday, food & drink discounts, and a world class training program that will set you up for an exciting, dynamic, and rewarding career full of opportunity to grow.
Our Mission
Creating a sense of belonging for our partners and customers is fundamental to our business. Our business is about applying our collective skills and talents to make a difference to the local communities in which we operate, whilst being profitable at the same time.
Who we are looking for
- Strong leadership – one team wins together. Leads by example and holds each partner accountable for their performance, while giving responsibility and support to deliver results. Motivates and inspires others. Has a great attitude to any problem and seeks advice to gain insight and understanding to problem solving.
- Exceeding business goals. Consistently delivers results which exceed targets and expectations. Manages all areas of the business including labour controls, cost of goods and any other costs associated with running the business. Creates a pipeline of succession by motivating and inspiring partners to develop their skills to achieve their career goals. Acts as a coach/mentor to partners assessing performance, providing feedback, and developing training programmes to improve partner performance and ensure operational standards are met.
Our people
Although we are entrusted with some of the world’s biggest brands, our values remain those of a small, family run business. We remain close to our partners and genuinely care about their wellbeing, encouraging a culture of trust and openness. We believe in treating each other with kindness, dignity, and respect, and are immensely proud of the team, whether in-store or head office, and the work we do together.
Assistant Store Manager - Lead Team, Drive Growth in Johnstone employer: OCO Westend Ltd
At OCO, we pride ourselves on being a leading employer in the hospitality sector, offering a vibrant work culture that prioritises teamwork and personal growth. With competitive benefits such as 28 days of holiday, food and drink discounts, and a world-class training programme, we empower our partners to thrive in their careers while making a positive impact in our local communities. Join us in creating a welcoming environment where every team member is valued and supported in their journey towards success.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Lead Team, Drive Growth in Johnstone
✨Tip Number 1
Get to know the company culture! Before your interview, check out OCO's social media and website to understand their values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or solved a problem. When you share these during your interview, it’ll demonstrate your ability to lead and inspire others, which is exactly what OCO is looking for.
✨Tip Number 3
Be ready to discuss how you can drive growth! Prepare some ideas on how you could help OCO exceed its business goals. Showing that you’re proactive and have a vision for the future will definitely catch their attention.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your enthusiasm for the role at OCO.
We think you need these skills to ace Assistant Store Manager - Lead Team, Drive Growth in Johnstone
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating a warm and welcoming environment for customers.
Highlight Leadership Skills:Make sure to showcase your leadership experience. We’re looking for someone who can motivate and inspire others, so share examples of how you've led teams or supported colleagues in the past.
Be Results-Driven:We love candidates who can demonstrate their ability to exceed targets. Include specific achievements that show how you’ve driven growth or improved performance in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with OCO.
How to prepare for a job interview at OCO Westend Ltd
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership. Prepare examples of how you've motivated a team or resolved conflicts in the past. Think about specific situations where you led by example and how that positively impacted your team.
✨Know the Business Inside Out
Familiarise yourself with OCO's mission and values, especially their commitment to community and customer service. Be ready to discuss how you can contribute to exceeding business goals and maintaining operational standards. This shows you're genuinely interested in the company.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of challenges you've faced in previous roles and how you approached them. Highlight your positive attitude and willingness to seek advice when needed, as this aligns with OCO's culture of support and collaboration.
✨Emphasise Your Commitment to Growth
OCO values personal development, so be prepared to discuss your career aspirations and how you plan to grow within the company. Share any experiences where you've helped others develop their skills, showcasing your ability to coach and mentor partners effectively.
