At a Glance
- Tasks: Provide top-notch support for customers using OCLC’s cloud-based systems.
- Company: Join OCLC, a leader in library services with a focus on innovation.
- Benefits: Enjoy flexible working, 23 days holiday, and a contributory pension scheme.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Make a difference by helping customers solve their issues in a dynamic environment.
- Qualifications: Experience in customer support and a relevant degree are preferred.
The predicted salary is between 25000 - 32450 £ per year.
OCLC is looking for a Customer Support Specialist to provide first line support for customers in the UK. You will handle support tickets for OCLC’s cloud-based systems, ensuring excellent customer service through effective communication and problem-solving.
The role offers a starting salary of £25,000 - £32,450 per annum and includes flexible/hybrid working, 23 days holiday, and a contributory pension scheme.
Ideal candidates will have experience in a support environment and a relevant degree.
AI-Driven Hybrid Library Support Analyst in Sheffield employer: OCLC
OCLC is an exceptional employer that values its employees by offering a supportive work culture and opportunities for professional growth. With flexible hybrid working arrangements, a competitive salary, and generous holiday allowances, OCLC ensures that its team members can achieve a healthy work-life balance while contributing to innovative cloud-based solutions in the library sector.
