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For Companies At a Glance
- Tasks: Create and maintain user-friendly technical documentation for software products.
- Company: Join a high-growth software company focused on cloud automation solutions.
- Benefits: Enjoy a fully remote role with flexible working and a strong team culture.
- Why this job: Shape the documentation function in a collaborative environment while solving real enterprise problems.
- Qualifications: Degree or 4+ years of experience in technical writing; strong communication skills required.
- Other info: Work with cutting-edge cloud products and collaborate with teams across the US and UK.
The predicted salary is between 36000 - 60000 £ per year.
Technical Writer – 100% remote role – Exciting new US FDI
About the Company:
Our client is a high-growth software company delivering intelligent cloud automation and optimisation solutions to enterprises around the world. With teams across North America, the UK, and Europe, they focus on helping organisations maximise their return on cloud investment. Their platform brings together powerful automation, actionable insight, and intuitive tools, enabling IT teams to manage complex cloud and hybrid environments with confidence.
The Role:
We’re seeking a detail-oriented and technically capable Technical Writer to own and evolve the documentation function across the company’s product portfolio. This is a critical role within the engineering organisation, working cross-functionally with Product, UX, and Engineering to deliver clean, accessible, and accurate technical documentation. Reporting to the Director of Engineering, this position is fully remote within Northern Ireland, collaborating with distributed teams in the US and UK
Key Responsibilities:
• Create and maintain comprehensive product documentation, including user guides, release notes, technical specifications, and best practices
• Translate technical concepts into clear, concise, and user-friendly documentation
• Develop internal templates and workflows to streamline the documentation lifecycle
• Own and manage the change log and release documentation across multiple product lines
• Maintain consistency in tone, voice, and formatting across all documents and help improve the end-user experience
• Collaborate with engineering and product teams to understand new features and changes and ensure timely documentation updates
• Write supporting copy for GUI, API, and CLI as needed
• Operate and maintain documentation platforms and tooling
Essential Criteria:
• Degree in a relevant field OR 4+ years of professional experience in a technical writing role
• At least 4 years of experience writing technical documentation for software products
• Strong written communication skills with a keen eye for detail and structure
• Ability to read and understand code and technical diagrams
• Familiarity with cloud computing concepts and modern infrastructure tooling
• Experience using GitHub or other version control platforms
• Self-starter mindset with the ability to work independently and manage deadlines in a remote setup
Desirable Experience ( But not necessary to apply)
• Exposure to cloud-native technologies and DevOps workflows
• Familiarity with documentation tools such as Hugo, Docsy, or ClickHelp
• Experience documenting APIs and developer tools
Why Join:
• High-growth company with modern engineering practices and a remote-first culture
• Work on cutting-edge cloud products solving real enterprise problems
• Autonomy to shape the documentation function in a collaborative and supportive environment
• Flexible working, strong team culture, and a clear mission around maximising cloud ROI
How to Apply:
If you’re excited by the opportunity to take ownership of product documentation in a fast-paced tech environment, we’d love to hear from you. Apply via this link or reach out to Phil Gamble directly on LinkedIn or WhatsApp for a confidential discussion.
About Phil Gamble:
Phil Gamble has over 20 years of experience in the tech recruitment industry, delivering top talent to high-growth software companies across the UK, Ireland, and the US. Known for his personal approach and professionalism, Phil ensures candidates are fully supported through every stage of the process.
Recent LinkedIn Testimonials:
\”Phil is a professional who doesn’t treat his candidates as resources. He listens, understands, and advises with integrity.\”
\”By far the best recruiter I’ve ever worked with – Phil’s communication and honesty made the process seamless.\”
\”Phil takes the time to understand what you’re looking for, and it shows in the opportunities he presents.\”
Technical Writer employer: Ocho
Contact Detail:
Ocho Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Writer
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding their cloud automation and optimisation solutions will help you tailor your discussions and demonstrate your genuine interest in the role during interviews.
✨Tip Number 2
Brush up on your technical writing skills by reviewing best practices and current trends in documentation. Being able to discuss these insights can set you apart as a knowledgeable candidate who is ready to contribute from day one.
✨Tip Number 3
Network with professionals in the field, especially those who work in cloud computing or technical writing. Engaging with others can provide valuable insights and potentially lead to referrals that may enhance your application.
✨Tip Number 4
Prepare to discuss your experience with version control systems like GitHub. Since this role requires familiarity with such tools, being able to articulate your experience will show that you're well-equipped for the position.
We think you need these skills to ace Technical Writer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Technical Writer position. Understand the key responsibilities and essential criteria to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in technical writing, especially any work related to software products. Mention specific projects where you created user guides, release notes, or technical specifications.
Showcase Your Skills: Demonstrate your strong written communication skills and attention to detail in your application. Include examples of how you've translated complex technical concepts into user-friendly documentation.
Personalise Your Application: Address your cover letter to Phil Gamble, as mentioned in the job posting. Personalising your application can help you stand out and shows that you've done your research.
How to prepare for a job interview at Ocho
✨Showcase Your Technical Writing Skills
Prepare samples of your previous technical documentation to demonstrate your ability to create clear and concise content. Highlight how you’ve translated complex technical concepts into user-friendly language, as this is crucial for the role.
✨Understand the Company’s Products
Familiarise yourself with the company’s cloud automation and optimisation solutions. Being able to discuss their products and how your documentation can enhance user experience will show your genuine interest and preparedness.
✨Emphasise Collaboration Experience
Since the role involves working cross-functionally with Product, UX, and Engineering teams, be ready to share examples of how you’ve successfully collaborated in the past. This will highlight your ability to work effectively in a remote setup.
✨Ask Insightful Questions
Prepare thoughtful questions about the documentation processes and tools they use, such as GitHub or specific documentation platforms. This shows your proactive approach and eagerness to contribute to their documentation function.
