At a Glance
- Tasks: Be the welcoming face of a busy law firm, managing calls, emails, and client interactions.
- Company: Reputable Belfast city centre law firm known for exceptional client service.
- Benefits: Competitive salary, permanent role, supportive environment, and great career development.
- Other info: Central location with easy public transport access and a focus on staff wellbeing.
- Why this job: Join a dynamic team and make a real impact in a professional setting.
- Qualifications: Previous receptionist experience, strong communication skills, and excellent organisation.
The predicted salary is between 27000 - 29000 € per year.
A receptionist role within a well-established Belfast city centre law firm. This is a front-of-house position with responsibility for emails, post and diary management. It is a fully office-based, permanent position with a salary of £27,000 - £29,000.
A professional, polished communicator is sought for a busy and respected legal environment.
About the Company:
Our client is a well-regarded Belfast city centre law firm with a strong reputation across the Northern Ireland legal market. They pride themselves on delivering an exceptional client experience from the very first point of contact.
This firm values its people, invests in a positive working culture, and understands that a great receptionist is absolutely central to the smooth running of the practice.
The Role:
This is a key front-of-house role sitting at the heart of a busy law firm. As the first point of contact for clients, colleagues and external parties, you'll set the tone for every interaction whether in person, by phone or in writing. Beyond reception duties, you'll play an important coordination role, managing the allocation of incoming emails and post across the firm and ensuring everything reaches the right person promptly and efficiently.
The role suits someone who is calm under pressure, highly organised, and takes real pride in delivering a professional and welcoming experience at all times.
Key Responsibilities:
- Manage the firm's main reception area, greeting clients and visitors in a professional and welcoming manner.
- Answer and direct incoming telephone calls promptly and efficiently.
- Allocate and distribute incoming emails to the correct fee earners and departments.
- Sort, log and distribute incoming post across the firm on a daily basis.
- Manage outgoing post and courier requirements.
- Coordinate meeting room bookings and ensure meeting areas are prepared for client visits.
- Support fee earners and support staff with diary management and appointment scheduling.
- Handle client queries at reception and direct them to the appropriate team member.
- Maintain a tidy and professional reception area at all times.
- Provide general administrative support to the wider team as required.
What You'll Need:
Essential:
- Previous experience in a receptionist or front-of-house role, ideally within a legal or professional services environment.
- Confident and professional telephone manner with excellent verbal communication skills.
- Experience managing and allocating high volumes of incoming emails and post.
- Strong organisational skills with excellent attention to detail.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to manage competing priorities calmly and efficiently in a busy environment.
- A polished, professional presentation and a genuine commitment to delivering excellent client service.
- Right to work in the UK and ability to work on-site in Belfast city centre.
Nice to Have:
- Experience working within a law firm or legal environment.
- Familiarity with legal case management systems.
- Experience managing diaries or coordinating meetings for senior staff.
Why Apply?
- Salary of £27,000 - £29,000 depending on experience.
- Permanent, full-time role with a stable and reputable firm.
- A varied and central role at the heart of a busy legal practice.
- Supportive and professional working environment.
- Belfast city centre location, well served by public transport.
- A firm that recognises the value of great support staff and invests in its people.
For more information or to apply, connect with Emma Groves on LinkedIn or submit your CV via the link below.
Receptionist - law firm in Lisburn employer: Ocho
Join a well-regarded law firm in the heart of Belfast city centre, where your role as a Receptionist is pivotal to creating an exceptional client experience. With a commitment to professional development and a supportive work culture, this firm values its employees and offers a stable, full-time position with competitive salary and benefits. Enjoy the vibrant city location, excellent public transport links, and the opportunity to be part of a dynamic team that recognises the importance of great support staff.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - law firm in Lisburn
✨Tip Number 1
Get to know the firm! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a receptionist, you'll be the face of the firm, so work on being polished and professional in your speech. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at this fantastic law firm.
We think you need these skills to ace Receptionist - law firm in Lisburn
Some tips for your application 🫡
Show Off Your Communication Skills:As a receptionist, you'll be the first point of contact for clients, so make sure your written application reflects your polished communication style. Use clear and professional language, and don’t forget to proofread for any typos!
Tailor Your CV and Cover Letter:We want to see how your experience aligns with the role. Highlight any previous front-of-house or legal experience in your CV and cover letter. Make it personal and relevant to the law firm environment!
Demonstrate Your Organisational Skills:In your application, mention specific examples of how you've managed competing priorities or handled busy environments. This will show us that you can keep calm under pressure, just like the role requires.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our Belfast city centre law firm!
How to prepare for a job interview at Ocho
✨Know the Firm Inside Out
Before your interview, take some time to research the law firm thoroughly. Understand their values, key practice areas, and recent news. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Polish Your Communication Skills
As a receptionist, you'll be the first point of contact for clients. Practice your verbal communication skills to ensure you come across as confident and professional. Consider role-playing common scenarios with a friend to get comfortable with greeting clients and handling phone calls.
✨Demonstrate Organisational Prowess
Be prepared to discuss how you manage competing priorities and stay organised in a busy environment. Think of specific examples from your past experience where you successfully handled multiple tasks, such as managing emails and diary appointments, while maintaining a calm demeanour.
✨Dress to Impress
First impressions matter, especially in a professional setting like a law firm. Make sure to dress smartly and present yourself in a polished manner. This reflects your understanding of the firm's culture and your commitment to professionalism.
