Location: Northern Ireland (field-based, extensive daily travel across sites)
About the role
Our client is a well-established, highly regarded IT Managed Services provider serving organisations from multinationals to public sector bodies and smaller businesses. They need a Field Engineer for their Northern Ireland team.
This is a field role, not a desk job. You will be on the road daily across Northern Ireland sites, installing and maintaining PCs, printers, scanners, EPOS and network equipment, plus managing stock rotation of faulty spares. A genuine get up and go attitude and comfort with daily driving matters just as much as the technical skill set, if not more.
What we're looking for
The ideal candidate is a highly motivated self-starter with a strong customer focus and a professional manner. This is a customer-driven business, so flexibility matters and you need to be able to react quickly when called upon.
Technical skills (preferred but not essential)
- Strong technical aptitude and diagnostic skills, covering PC hardware and software installation and maintenance
- Experience installing maintenance kits, fuser units, and EPOS systems
- Windows operating systems, VPN setup, and network hardware configuration
- Printer, laptop, PC and telephone installation and assembly
- Comms, network experience, and information security awareness
Education
- Technical certificate, diploma, or equivalent experience
- Clear, confident communicator who takes ownership of customer problems through to resolution
- Well organised, with the ability to plan, prioritise and act promptly
- Drives for results, with a sense of urgency and attention to detail
- Works well within a team and shares knowledge with colleagues
Other requirements
- Candidates must have full right to work in the UK; unfortunately, sponsorship is not available for this role
- A full, valid driving licence is essential
- Occasional after-hours or weekend support, and a moderate amount of heavy lifting (moving computers, servers, monitors)
Salary and benefits
£30,000 basic salary, with on-call allowance and bonus bringing total earnings to approximately £35,000 per year.
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Field Services Engineer employer: Ocho
Join a forward-thinking UK technology company that is at the forefront of AI innovation, where you will have the opportunity to develop your skills in a supportive and fast-paced environment. With a strong emphasis on mentorship from senior engineers, flexible working patterns, and the chance to own your projects early on, this role offers a unique pathway for professional growth in AI engineering. The company's commitment to an AI-first culture ensures that you will be working with cutting-edge tools and technologies, making a real impact in complex customer environments.
