At a Glance
- Tasks: Design and implement enterprise voice solutions in a dynamic, global financial services environment.
- Company: Join a world-leading market infrastructure provider with a collaborative culture.
- Benefits: Competitive salary up to £60,000, hybrid work, and time off in lieu for weekend work.
- Other info: Work in a small, expert team with genuine end-to-end project ownership.
- Why this job: Be a key player in modernising voice infrastructure with real organisational impact.
- Qualifications: Hands-on SBC experience and strong networking fundamentals required.
The predicted salary is between 60000 - 60000 € per year.
Enterprise Voice & AV Engineer Belfast | Hybrid (3 days in Office) | Full Time | Up to £60,000
At a Glance
- Small, senior, global team two engineers covering APAC, EMEA, and the Americas; no capacity for hand-holding
- Salary up to £60,000 depending on experience, with genuine flexibility for the right hire
- Cloud-first direction of travel active migration away from Cisco Call Manager toward SBC-led cloud voice
- SBC experience is the priority skill
- AudioCodes preferred; Ribbon, Oracle Acme Packet, or Cisco CUBE also considered
- Supporting trader voice and front office telephony in a global financial services environment
Who Youll Work For
Our client is a world-leading provider of market infrastructure, connecting global financial and commodities markets through responsible and innovative solutions. Operating from more than 60 offices across 27 countries with over 5,000 people worldwide, they are one of the largest and most established names in their sector. The Voice and AV team operates as a lean, expert function with global reach. Voice infrastructure directly underpins trader voice and front office telephony an environment where reliability is non-negotiable. The organisation is actively moving away from legacy Cisco Call Manager toward a modern, SBC-led cloud voice architecture, and this hire is central to that programme of work.
What Youll Be Doing
- This is an autonomous engineering role. Youll be one of two engineers covering a global infrastructure, which means genuine end-to-end ownership from design and implementation through to troubleshooting and delivery.
- Design, implement, and support enterprise voice solutions with a focus on AudioCodes SBCs, Cisco CUBEs, and cloud migration
- Serve as technical lead on key projects including migrating AudioCodes SBCs to AWS Cloud and replacing legacy Cisco gateways with AudioCodes SBCs
- Provide advanced troubleshooting across voice, video, and IPTV services including Cisco IP phones, Teams Direct Routing, and Microsoft Teams Rooms
- Develop and maintain automation scripts (PowerShell, Python, or similar) for SBC provisioning, monitoring and alerting workflows, and bulk migrations
- Maintain proactive monitoring frameworks to ensure high availability and reliability across global infrastructure
- Act as L2/L3 escalation point for complex voice, AV, and Microsoft Teams Room issues
- Ensure compliance with Permit to Operate and Change Control processes
- Collaborate with internal teams across APAC, EMEA, and the Americas to resolve issues and continuously improve services
Your Impact
Youll be a key technical authority in a small, high-impact team directly shaping the reliability and modernisation of a voice infrastructure that thousands of employees depend on globally, including front office and trader voice functions where uptime is critical. Your work on the cloud migration roadmap will define the direction of this teams technology for years to come.
What Were Looking For
The team is prioritising depth in at least one of three core skill areas, with the aptitude and willingness to develop across the others. Strong networking fundamentals are required across all profiles.
- Essential
- Hands-on SBC experience AudioCodes is the primary platform; Ribbon, Oracle Acme Packet, or Cisco CUBE experience is considered transferable
- Solid understanding of SIP trunking, SIP connectivity, and how traffic flows in and out of SBCs
- Strong networking fundamentals comfortable troubleshooting connectivity issues between voice devices, cloud infrastructure, and on-premises sites independently
- Experience in at least one of: Cisco Call Manager / CUCM, AudioCodes or equivalent SBC platforms, or Microsoft Teams enterprise voice and meeting rooms
- Proven ability to work autonomously end-to-end project ownership, not participation as one contributor among many
- Cisco collaboration or voice/networking certification (CCNP, CCVP, or equivalent) must be backed by verifiable hands-on experience
- Desirable
- Familiarity with the shift from Cisco Call Manager toward cloud voice and SBC-led architecture
- Experience with Microsoft Teams Direct Routing and enterprise voice integration
- Scripting ability (PowerShell, Python, Bash) for automation, provisioning, and operational efficiency
- Exposure to trader voice, front office telephony, or financial services infrastructure
- Experience supporting Digital Signage and IPTV platforms for enterprise AV
- Familiarity with Microsoft Teams Room Pro and Modern Workplace technologies
Whats In It For You
- A genuine senior engineering role with full ownership, in a lean team that moves quickly and works on infrastructure that matters.
- This isnt a large service desk environment its a small, expert function with global scope and a clear technology roadmap.
- Salary up to £60,000 depending on experience genuine flexibility for a strong hire
- Hybrid working three days in the Belfast office (Mon, Wed, Fri), two days from home
- Time off in lieu for weekend work (typically one to two Saturdays or Sundays per month, a few hours each)
- Technical lead ownership of a cloud migration programme with real organisational impact
- Work across APAC, EMEA, and Americas infrastructure broad scope from day one
- Close collaboration with trader voice and front office teams in a high-stakes financial services environment
Interested? If youre interested or have any further questions on the role, please feel free to reach out to Eve Geddis directly on LinkedIn.
Enterprise, Voice and AV Engineer employer: Ocho
Join a world-leading provider of market infrastructure as an Enterprise Voice & AV Engineer in Belfast, where you'll be part of a small, expert team driving significant cloud migration projects. Enjoy a competitive salary of up to £60,000, hybrid working flexibility, and the opportunity for genuine end-to-end project ownership in a high-stakes financial services environment. With a focus on employee growth and collaboration across global teams, this role offers a unique chance to make a meaningful impact on critical voice infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise, Voice and AV Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. Use LinkedIn to connect and engage with them; you never know who might have a lead on your dream job.
✨Tip Number 2
Show off your skills! If you've got hands-on experience with SBCs or cloud migrations, consider creating a portfolio or a project showcase. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss your experience with AudioCodes, Cisco CUBE, and SIP trunking. Practice explaining complex concepts in simple terms; it shows you really know your stuff!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Enterprise, Voice and AV Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Enterprise Voice & AV Engineer. Highlight your SBC experience, especially with AudioCodes, and any relevant projects you've led. We want to see how your skills align with our cloud-first direction!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about voice infrastructure and how your experience makes you a perfect fit for our team. Keep it concise but impactful – we love a good story!
Show Off Your Technical Skills:Don’t shy away from showcasing your technical expertise in your application. Mention your hands-on experience with SIP trunking, troubleshooting, and any scripting skills you have. We’re looking for someone who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our awesome team!
How to prepare for a job interview at Ocho
✨Know Your SBCs Inside Out
Make sure you brush up on your AudioCodes SBC knowledge, as this is a priority skill for the role. Be prepared to discuss your hands-on experience with SBCs and how you've tackled challenges in previous projects.
✨Showcase Your Troubleshooting Skills
Since you'll be expected to resolve complex issues independently, come ready with examples of how you've successfully troubleshot voice, video, or IPTV services. Highlight specific scenarios where your problem-solving skills made a difference.
✨Demonstrate Project Ownership
This role requires end-to-end project ownership, so be ready to share experiences where you've led projects from design to delivery. Discuss how you managed timelines, resources, and any obstacles you overcame along the way.
✨Familiarise Yourself with Cloud Migration
As the company is moving towards a cloud-first direction, it’s crucial to understand the migration process. Prepare to talk about your experience with cloud technologies and how you've contributed to similar transitions in the past.
