Receptionist - law firm JBLE1_NI in Belfast

A receptionist role within a well-established Belfast city centre law firm. This is a front-of-house position with responsibility for emails, post and diary management. It is a fully office-based, permanent position with a salary of £27,000 - £29,000.

A professional, polished communicator is sought for a busy and respected legal environment.

About the Company:

Our client is a well-regarded Belfast city centre law firm with a strong reputation across the Northern Ireland legal market. With a busy and growing team of fee earners and support staff, they pride themselves on delivering an exceptional client experience from the very first point of contact. This is a firm that values its people, invests in a positive working culture, and understands that a great receptionist is absolutely central to the smooth running of the practice.

The Role:

This is a key front-of-house role sitting at the heart of a busy law firm. As the first point of contact for clients, colleagues and external parties, you will set the tone for every interaction whether in person, by phone or in writing. Beyond reception duties, you will play an important coordination role, managing the allocation of incoming emails and post across the firm and ensuring everything reaches the right person promptly and efficiently. The role suits someone who is calm under pressure, highly organised, and takes real pride in delivering a professional and welcoming experience at all times.

Key Responsibilities:

• Manage the firm's main reception area, greeting clients and visitors in a professional and welcoming manner.
• Answer and direct incoming telephone calls promptly and efficiently.
• Allocate and distribute incoming emails to the correct fee earners and departments.
• Sort, log and distribute incoming post across the firm on a daily basis.
• Manage outgoing post and courier requirements.
• Coordinate meeting room bookings and ensure meeting areas are prepared for client visits.
• Support fee earners and support staff with diary management and appointment scheduling.
• Handle client queries at reception and direct them to the appropriate team member.
• Maintain a tidy and professional reception area at all times.
• Provide general administrative support to the wider team as required.

What You'll Need:

Essential:

• Previous experience in a receptionist or front-of-house role, ideally within a legal or professional services environment.
• Confident and professional telephone manner with excellent verbal communication skills.
• Experience managing and allocating high volumes of incoming emails and post.
• Strong organisational skills with excellent attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to manage competing priorities calmly and efficiently in a busy environment.
• A polished, professional presentation and a genuine commitment to delivering excellent client service.
• Right to work in the UK and ability to work on-site in Belfast city centre.

Nice to Have:

• Experience working within a law firm or legal environment.
• Familiarity with legal case management systems.
• Experience managing diaries or coordinating meetings for senior staff.

Why Apply?

• Salary of £27,000 - £29,000 depending on experience.
• Permanent, full-time role with a stable and reputable firm.
• A varied and central role at the heart of a busy legal practice.
• Supportive and professional working environment.
• Belfast city centre location, well served by public transport.
• A firm that recognises the value of great support staff and invests in its people.

For more information or to apply, connect with Emma Groves on LinkedIn or submit your CV via the link below.